About Shop Your Way
What is Shop Your Way?
Way is an online shopping experience that allows users to shop, discover new
products, find great deals and get rewarded for everything they want.
Your Way users earn points on the items they buy and use these points
towards future purchases.
Catalogs provide a way to collect all the things you
want and save them for later in one place. By adding items to catalogs,
engaging with products using the social icons and following new people, users
will receive suggestions for new and exciting products tailored to their
If you love to shop, discover new products, find great deals, and
get rewarded for everything you want, Shop Your Way has you covered.
Subscribing and Unsubscribing
There are three different mailing lists:
To manage subscription to
all Shop Your Way and Craftsman communications click HERE (offers, promotions and statements)
To manage subscription to
all Sears.com communications click HERE (offers, promotions and statements)
To manage subscription to shopyourway.com website emails, log in and access your Email Notifications
settings by clicking HERE
Please note that on the bottom of every
promotional email you may find an "UNSUBSCRIBE" button
I have more than one Member Number. What do I do?
appears you were enrolled multiple times. Call the Member Care Center at
800.991.8708 or email us at email@example.com. This is the only location with the ability to merge accounts.When you
receive a member number for your combined account, go to your account Settings and
click on Edit next to Shop Your Way. Type in your new member
My account shows the wrong amount of Points. What should I do?
If you bought something at a participating store and the Points
don't show up, click on the your username at the upper right corner of the screen, and then click on My Points from the left menu to display
all of your most recent store purchases.
The amount of points in your account is incorrect? Please contact
the Member Care Center at firstname.lastname@example.org, or by phone at
How do I use my PIN to redeem Points?
you are redeeming $25.00 or under in Points, you don’t need a PIN to redeem in
store if you have a valid ID. If you redeem more than that, you will be asked
to provide your PIN as a verification.
- To retrieve your PIN and
Member Number, click on your username at the upper right corner of the page and
then click on "Membership number & PIN " .
- If you have a mobile number
attached to your Shop Your Way account, all you need to do is text PIN to 95990.
If you are not logged in, you may also use the Forgot Member Number or PIN
link found on the member site: http://www.shopyourway.com
- If you are unable to view your points and membership information, you probably need to
activate your account. In order to do so, click on your username at the upper right-hand corner of the page,then click on Join
or Activate. In the pop-up window, please enter your Member Number.
- If you don't know your Member Number, you may use the
Forgot Member Number or PIN link found on the member site: http://www.shopyourway.com
Where can I change my PIN / Member Number?
To change your PIN number
click on your name at the upper right corner of the page , click on "Membership number & PIN
" and then click on "Change PIN
" from your membership card
You can also edit your PIN
and membership number
from your Account Settings page. In order to do so, go to your account setting by clicking here: Account Setting page
and click Edit
next to PIN \member number.
How can I edit my profile information?
- You may change your personal information such as your Name,Email address, Phone number ,Home address,etc. by clicking on your name (or profile
picture on the top right) and then click on “My Profile”.
In order to change you email address select your name (or profile picture) located on the top right of the page and click on “My Profile”.
Choose "Settings" --> "Account" and you will have the option to edit your email address.
can edit your profile at any register; just make sure you know your PIN!
Over the Phone
edit account information, call the Member Care Center at
Retrieving Missing Points
- Points are updated on a weekly basis and usually take 7 – 10 days
to appear online or at the register.
- If it’s been more than 10
days and you still haven’t received your points, you may contact us at 1.800.991.8708
or email us at email@example.com
If you recently bought something at a Sears or
and didn't use your account to get Points for it, there is
an easy fix – you can still get them!
- For purchases made at mygofer, Sears Auto Centers, Sears Home Services, Sears Grand, Sears Essentials, Sears Hardware, Sears Authorized Hometown Stores and Sears Outlet, Sears.com or Kmart.com, please call Customer Service at 1.800.991.8708 to add these transactions to your account.
*Please note that not all items purchased qualify for Points. See Terms and Conditions for details.