I bought this a couple of weeks ago and love the way the carpets look after one use. It is very quiet. I don't have pets but liked the idea of the Hepa Filter since I have dust allergy. It is very easy to handle and light enough to take up stairs. This is my second WindTunnel and Hoover is the only product I would buy for a vacuum cleaner as they know what they are doing and make an excellent product.
I bought this Vacuum based on the reviews and thought it was great the first few uses. But less than a month after I purchased it broke and would not work.
I have had this for about two years and it still works great.