Really great cotton undies. I love and work on a farm and they are comfortable summer and winter, really last and get softer as you wash them more.

I've used Just My Size cotton briefs for MANY, MANY YEARS and was always very satisfied in the past. They fit me much better than any other brand I ever tried and JMS became my standard "go to" for brief. However, in my most recent order, it appeared that you changed your supplier. The waist was cut smaller and the crotch was shorter. Plus the elastic waist band was not as wide and the quality of the fabric seemed not to be as good. The price was lower but, personally, I'd rather pay more for the briefs that you offered before. I have specific health needs that require the larger waist and longer crotch. (I have an extremely large hernia at the waistline, and need to wear incontinence pads regularly.) Thankfully, the customer service rep I spoke with was very understanding and credited me for the new briefs I'd just purchased. I'm very grateful and appreciative for that. I ask you to PLEASE go back to your original "model." It was better in so many ways. I give 5 stars for the customer service, which was outstanding, but 1 star for the new type of briefs.