*I was given this item at no cost so that I could try it out and give my honest review, please know I was not paid to write a positive review...This is my honest opinion of the product, be it good or bad* The Kenmore 18V 2-in-1 has great suction power, easy to maneuver around and under furniture and is simple to clean; plus it has a bonus headlight! I am not a newbie to stick vacuums, this is actually my third. My first was the Shark Navigator Freestyle, that one only had about 45% suction power; I was constantly having to go back over the same area. Then there was the Electrolux 2-in-1 stick, I really enjoyed the small dust buster for using in the car however I found the battery did not last long. Now with the Kenmore 2-in-1, I would love to give it 5 out of 5 stars but I need more time with the machine to ensure the longevity of battery and durability of overall device. Long story short...the Kenmore Stick Vacuum is far superior over Shark and Electrolux brand stick vacuums.
The 18v lithium ion battery cannot be replaced. There are no serviceable parts within this vacuum. My battery died after 6 months and my only recourse is to toss it and buy another. The vacuum did a good job when it worked. We were happy with it. When I was a young boy, the USA made very good products for Kenmore. Greed appears to have taken over. I'll do without.
Originally, I was very pleased with this purchase. It performed well, and did a great job of daily touchups of area rugs, quick clean up of bare hardwood floors, and most importantly cleaning my steps -- a task that my full size upright vacuum was far too heavy and bulky for. However, over time, the battery soon begins to fail and after fully charging it, as soon as you start using the vacuum, the charge decreases by HALF according to the handle display. In just a few minutes the battery croaks. I thought I could replace the battery and it would be good as new. NOPE... the battery is not a replaceable part. So now I have an expensive cordless stick vacuum that doesn't stay charged and I can't connect to a power outlet, because there is no cord.
So far I like the way it work. We bought this for our Travel Trailer