Smooth and Quiet OperationThis Kenmore dishwasher runs at a hushed 50 dBA, quiet enough to have a conversation or run during movie night. Toss in dishes morning, noon and night without disturbing the family.
Sleek and Simple Stainless SteelThe stainless steel tub is easy to clean, reduces wash cycle noise and can tolerate higher hot water temperatures, meaning cleaner dishes with less hassle and a sleeker interior look.
Gets Dishes Clean, Clean, CleanUse the Sanitize Cycle to knock-out 99.9% of food bacteria from your dishes for a serious clean. The PowerWave Spray Arm tackles dishes from 2 sides, giving dishes 80% more cleaning coverage so you won’t have to toss plates and baking pans back in the wash for a second go-round.
Put Away Dry DishesThis dishwasher has a...
I bought and installed this to replace a 1987 Whirlpool made Kenmore that finally had the tub rot through whereby it was not practical to fix. I had repaired that machine a few times over the 32 years my parents had it (my dad installed it originally with my uncle), but it was time for a new one. The repairs on the 1987 machine were minor: a couple of sets of door springs, a water inlet valve, and a heater element. That was it in 32 years and I did the repairs myself. Oddly enough, both the 1987 version and this one were both made in Whirlpool's Findlay, OH facility which is the top dishwasher plant in the country, if not the world. This one installed very easily and I like the features it has. I got it for 1/2 price with all the sales and online coupons. Overall, I'm very satisfied with it. I don't expect 32 years of service like the old one, but hopefully it will last a long time.
On the evening of Tuesday, January 15th I went to sears.com to research dishwashers. I wanted to get a Kenmore because I have had good experiences with Kenmore products in the past. I had a question about the product I decided on so I initiated a live chat. The person I spoke with was very helpful. I ended up ordering the dishwasher through him along with purchasing the 3 year warranty and paying for the removal of the old dishwasher. While in the live chat, the salesperson (I don't recall his name) said the dishwasher would be delivered two days later on Thursday, January 17th. While we were chatting, I texted the contractor who would be installing it for me to see if he was available Thursday. I mention this to illustrate that I was not the only one inconvenienced by this horrible customer service. On Wednesday evening I had not received a call telling me what my two hour delivery window would be the next day, so I looked online, and it said that my delivery date was scheduled for Saturday the 26th, 11 days after my order. There are 2 things that irritate me about this service. 1) I was lied to by the person I bought the dishwasher from (or he is an extremely careless employee); 2) I was NEVER told that my delivery date had been changed. When I called the only number for sears.com that I could find, I was given lip-service about how sorry they were, but no one (I spoke with 4 different people during 3 different calls, including someone who said she was a supervisor) acknowledged that a mistake had been made. No one said they would look into the problem for me. I know you have transcripts of the live chats. How hard would it have been for someone to validate what I was saying? To add insult to injury, even though I paid for the old dishwasher to be taken away, it wasn't. My delivery window was 12:15 to 2:15. The dishwasher was delivered early (without any communication that it would be) and I was not home when they arrived. My daughter was there, but she didn't know that it should be taken. But your delivery team should have known! When I called about this after the delivery, again there was no empathy, no acknowledgement of the mistake. The above review is an email I sent to Sears. I gave them an opportunity to respond before posting this review. I did not receive a response. So far the dishwasher works fine, but we have only had it for a week.
The mechanism that controls the upper door rolling in and out has cracked apart in 3 of 4 spots and must be replaced. This is a one person household and the unit is used 2x or 3x a week. I've never had this problem with any other dishwasher I've owned, even after a decade or two of use. I thought I was getting something better paying more for Kenmore. My bad.
The thing washes okay.