Designed for Convenience
Replaced old Kenmore that came with house. Looked at other brands and features. This unit is easy to install, quiet, and does a great job. Would purchase again.
I was very excited to use my new dishwasher on Christmas Eve. Went on vacay Xmas morn and returned a week later to dirty dishes and a bit of mold. Not occurring to me that the dishwasher was faulty, I ran it again. The dishes were still not clean, after a third time, I had to do them by hand. My salesperson, who I had thought the world of, responded with indifference and did not even apologize that the unit was not working properly. In order to return, I will need to pay a restocking fee. The Samsung I decided to get was on sale, however when a Sears representative called me, the exchange would be based on the full price, they would not give me the sale price....frustrated, I decided to use the protection policy that I purchased but they will not send out a tech since the unit ?works?.
Go to another vendor for the analogous Whirlpool model. This is a great appliance, but . . .
No maker is perfect. A common issue is with fill-valve failure, and that happened to ours a month in. THREE MONTHS later, Sears has been no help. Seriously, not even a little.
I love my new dishwasher! After the crummy dishwasher that I put up with for several years, this one makes me want to do a happy dance every time I open it and see the sparkling clean dishes! No longer do I have to scrub the dried food off before loading the dishwasher. And it?s so quiet that sometimes I have to look at the indicator light to know that it?s actually running. I also love the 3rd rack. This dishwasher makes me smile every day, and we got it for a great price. Thank you Sears!