Replacing older model Kenmore 5 cu freezer that still works but thought I'd upgrade. I have been a loyal Sears customer for 40 years - everything in my house is Kenmore. Knowing I could count on Sears for quality products as well as deliveries and repairs performed in a professional manner was why I always went back. I would recommend their Kenmore appliances as I've always had really good performance with them. Although, some of the delivery teams have gone downhill – this first delivery of this freezer was not set up properly, plastic was not taken off of the vent and if I wouldn’t have noticed it – it could have overheated - and the freezer rocked. The second delivery – today (an exchange because the freezer rocked back and forth) – went well – better delivery men who set it up the way they are supposed to and no rocking of the freezer.