Can handle small and big loads with ease! Great washer - new technology system is awesome.
I purchased this item February 2019 - within a week of installation had to have someone out to fix circuit board, now I get to pay $99 for someone to come out to assess as it has completely stopped working, and then of course pay for parts / labor - so if you buy spend the extra $200 to buy the 5 year master protection agreement - you are going to need it.
The essential task for a "Washing Machine" is to clean clothes.
These impressively large "Industrial Sized" Kenmore units WILL NOT CLEAN CLOTHES!
This actually pains me as I have witness Kenmore appliances all my life and almost ALL of them were Replaced BEFORE they EVER DIED - I'm talking Decades here...
We are on the 2nd Unit
We have tried different soaps - additives - bleach
All the different settings
Soaking - Ceramic Balls - PVC star shaped "helpers"
Washing 2 -3 times. NOTHING WORKS.
If Sears will not replace this unit - I will stop payment and I will gladly take the credit hit rather then have to wear dirty clothes.
It washes like a dream! Super hapoy with this purchase.
I doesn't do the work. It's noisy. It does't wash at all. It lakes very long. I had to buy another washer after a couple of years. Look for a washer with an agitator.
I had a broken washer delivered after waiting 2 months for it. Then I couldn't get a replacement for a month so I requested a refund
The product is great. Installation took a long time. We had an appointment for delivery and install, but install couldn't be completed because our shut-off valves were rusted. We had those replaced, but were not able to get Sears to reschedule the install even after several phone calls (like 5). We ended up installing ourselves.