Bring on the Bulky StuffThis Kenmore washer’s 4.8 cu. ft. capacity can handle the tough stuff, even that comforter, so you can get laundry done right at home; no more trips to the laundromat to use the jumbo washers.
Triple Action Impeller Revs Up Cleaning PowerKenmore’s Triple Action Impeller uses a 3-part wash motion to make easy work out of tough laundry. Wash basket motion, 9 powerful spray jets, and a burst of concentrated detergent ensure a better overall clean for your laundry using less water.
No More HandwashingKenmore's StainBoost option takes the tough work out of tough stains with an extended wash time and gentle care, no pre-treatment required.
Optimized Cleaning Power for Any Sized LoadThe Deep Fill feature adapts water levels to optimize washing for large, bulky loads in a single cycle, no more re-washing or wasting water.
I could not find any reviews on this washer before I bought it because it is so new but I made the decision to buy it anyway. I do like it but there are a couple things I don't care for although I am keeping it. I have run about 10 loads so far. It is very large and can fit a king size comforter and washes items thoroughly. One reason it is large is because there is no agitator in the center which takes up space. I have always had a washer with an agitator which fills up the washer with water above the clothes. This one conserves water and uses much less water and fills below the clothes. There is a "deep fill" option you can use with some settings that fills it up a little more. There are a ton of options as far as the type of items (cotton, delicates, darks to name a few), water temp, stain boost, spin speed, etc. One downfall is that it takes long time to wash clothes. It goes through various stages and the actual washing sound is short bursts and a tad louder than I thought it would be but a closed door to the laundry room helps! There is an express wash that runs about a half hour. The clothes/towels come out pretty wrinkled and wrapped close to each other tightly although the dryer helps with that. Overall it is pretty impressive but if you want a super quiet washer, this is not the right one. I bought the 25132 model first which was much louder and I exchanged it for this one. Sears is great about exchanges and no swap out fees.
I never do online reviews but this product is so terrible I am motivated to warn others. Dark clothes come out unwearable. Clean perhaps, but with colored stains, residue, etc on them. I've tried everything & this machine is garbage. I tried returning it but missed the 30 days. Sears unhelpful.
Beware of the negative reviews. My guess is they come from people who didn't bother to read the manual. These machines are nothing like the old style and require a different way to do laundry.
We have done many loads of laundry since we got the machine 4-20-17. There wasn't any white residue on black clothes, the clothes were plenty wet to be washed, there has been hardly any noise of any kind coming from the washer. Clothes were not twisted as others stated from the spin cycle.
Our sales person was top notch, delivery people were top notch. I couldn't be happier. I hope Sears hangs on, they would be a great loss. I always buy Kenmore appliances, never had an issue with any of them.
Bottom line here.... read the manual and this machine will serve you well.
So far we love this new washer. It's a lot quieter than what we had before, not sure what some of the folks on here were used to noise wise but it is not loud at all. It has a direct drive motor which is a lot quieter than the old belt systems. As for the people who have had issues with residue, a couple of suggestions, READ your manual and your detergent directions! We have not had any issues with residue. If you use the recommended amount of detergent and understand the difference in small, medium & large loads you shouldn't have any problems. Also our salesman recommended keeping the clothes to the outside edges of the wash tub which allows the water jets to work better and this works well. There's something to be said for shopping in-store instead of online if you have a competent salesperson, ours was great. You learn a lot more and you can put your hands on what you're buying. If you use the high spin speed it gets your clothes nearly dry, that's because these newer models have a higher spin speed which gets more of the water out of your clothes and helps shorten drying time which saves money on your electric bill. Clothes are nice and clean. The deep fill option will get you more water for bigger loads as well, NICE feature. So far this washer has been great!
I was very surprised by this washer. I read all the reviews and they were not glowing. Reviews said, noisy. I found this to be at an acceptable level. A little loud at the start and finish of the spin cycle, but not horrible. Others stated white stains on dark fabric. I have done a load of darks (used the tide pods) and no white marks on the darks. Another review states really wrinkly clothes. I noticed some wrinkles on my gently cycle tops, but took them out and shook them a couple of times and seems like they fell out. I also did a load of towels. They came out very nice, and just love the samples of the Tide pods. I will continue to use them. Bottom line- I love this new washer. BTW- my old washer was an LG front loader. (NEVER AGAIN)
I have had 2 and had to replace both in 3 weeks. Super loud cycle sounds like a machine gun, and then entire washing machine stops with water sitting in it and wont drain. Then finally drains (after hours) and wont start a new cycle at all. It turns on and times out. Brand new washers both did this. Horrible
I wish all these reviews had been on here when I bought this washer last June! All the comments about the residue left on clothes are true. They tell you to clean and then do a rinse cycle on the washer to clear out the residue. I do that, and then my very next load of laundry still comes out covered in residue. I end up washing my black dress pants 2 or 3 times before I finally get them clean. Sometimes, a little bit of the remaining lint/residue will come off in the dryer, but if it's an item that doesn't go in the dryer, there's no hope of getting it clean.
Also, if you ever have a really dirty item, like one time I had a bathroom rug that had dirt and sand on it, it likely won't come clean. After washing, it only had slightly less dirt and sand covering it. This washer hardly uses any water, but you will have to wash the items so many times to get them clean that you will end up using more water than a supposedly less efficient washer. What I wouldn't give now to have back my 20 year old washer that still actually worked!
If you buy this washer, expect to be disappointed.
I got this loader despite the bad reviews. It now constantly runs no matter how long it's set to wash. I left one day and it was supposed to take an hour and came back three hours later and it was still washing I called " warranty repair" and was told that I would get charge by the technician if the issue was with the unit. What kind of warranty charges you for a defective product I sure wish I had went to ****** like I originally wanted to but I was told that everything was covered under the warranty and now after I have issues it's a different response. A six month washer should not be poorly performing like this not once but twice. It's been leaving the clothes wet but not to constantly run for hours not ok.
we had so many issues with this machine it would do a full cycle and would stop at midstream at first worked ok did what it was to do but within the 30 day period it went wacko
NO NOT BUY THIS WASHER! If you don’t want to be told how much water can use to wash your clothes. In a white load setting you might get 2 inches of water. This washer leaves white streaks on your black clothes and you will have to wash them twice. Water saving feature? A JOKE! There are only 2 settings, just barely enough water to get your clothes wet and all the way to the top, 25 gallons of water. If you put long sleeve shirts in here together you just get a tangled mess. Sears and the manufacturer DO NOT CARE! If you don’t figure all this out in the first 30 days TOO BAD SUCKER! They will not do anything about it. They just keep stating their policy of 30 days only. And they will not make this Clear enough for you to make sure you don’t allow the 30 days to pass if you are unhappy! I have shopped at Sears for 35 years. I have NEVER returned an appliance or ANYTHING!! I am not a complainer.
I own every Kenmore appliance that this store sells. But no longer! This is not the