Tackles Large Loads with Ease
This 5.3 cu. ft. Kenmore washer can take on bulky towels, fluffy comforters, and a week’s worth of clothes without sacrificing cleaning quality. Get more laundry done with less work.
Triple Action Impeller Revs Up Cleaning Power
Kenmore’s Triple Action Impeller uses a 3-part wash motion to make easy work out of tough laundry. Wash basket motion, 9 powerful spray jets, and a burst of concentrated detergent ensure a better overall clean for your laundry using less water.
No More Handwashing or Pretreating
A StainBoost option takes the tough work out of tough stains with an extended wash time and gentle care. The Timed Oxi Dispenser boosts cleaning power to help brighten those whites up with less effort.
Optimal Water Usage for Large Loads
The Deep Fill option automatically adjusts the water levels depending on load size, optimizing water usage and ensuring your clothes come out clean, clean, clean.
Sleek, Chic, and Quiet
I now understand how the negative reviews about poor cleaning are unjustified. The HE process with all brands leaves much more lint on the clothes than agitator machines which people have erroneously construed as dirt or poor rinsing. The lint removes quickly in the dryer and not only that but the clothes coming out of the dryer are even more lint free than clothes dryed from the agitator wash. I have seen no lint whatsoever on the dryed clothes and I have a cat with black & white fur so as weird as it seems, yes the clothes are very linty from the wash but it dissapears like magic in the dryer. And I haven't even used the liquid softener yet which should be even better than softener sheets. I checked other brands and it seems this is the nature of HE washes but it could be this model is worse with lint. If you like to hang your clothes instead of using a dryer, I can only assume that a front load washer would be better at this lint problem and probably stay away from HE top loaders period. I use the dryer for everything so the lint doesn't bother me and the amount of clothes I can do in one wash is fantastic so I am happy with this machine. Also, I think some people have put powder detergent in the liquid dispenser which is why they got residue as well.
DO NOT BUY this machine. This is the second machine we have tried and both have been faulty. The first Kenmore 28132 that we purchased from Searsoutlet.com in June 2016 did not fill with water at all. As we had already purchased the matching clothes dryer, we purchased a 2nd Kenmore 28132 from Sears.com. While this unit fills with some water, it does not fill enough to get all of the clothes wet. Clothes on the top can complete a full standard wash cycle and come out still dry. We have to run it on the "deep fill" and "bulky" items settings, along with 2 rinse cycles in order to attempt to clean the clothes. This eliminates any of the water saving features of the HE design. Even then, it still leaves soap residue on the clothes and does not do a good job of washing items. Once you are outside of the 30-day return window, Sears will not even take the item back on an exchange. They will insist that you have a repair technician come look at the machine. This machine is very overrated at a score of "69" from Consumer Reports.
We bought the matching set of this washer and dryer in 2015. The dryer has been great and I have no complaints. The washer on the other hand...I am less than impressed. I haven't really cared for this machine from the get go. I never really felt that the clothes came out all-the-way clean. There were actually times that dirt that was on the clothes when they went in was still on the clothes when they came out. Not what I was expecting. As other reviewers have said, often times there are detergent stains on the clothes as well. The real kicker is that the machine is just over three years in my house and the control panel needs to be replaced. I paid just over $700 for the machine and it is going to cost just about $400 to fix it. I'm seriously tempted to go back to a standard agitator machine.
I can't tell you how much we wanted to like this product. We were replacing our 15-20+ year old washer that was working fine (but our dryer died and we thought we'd replace both). Here are our concerns:
--This washer consistently leaves my dress shirts so smelly that my underarms at work begin smelling terrible within 1-2 hours after I get to work (unlike our old machine which left them smelling great). It is embarrassing and not acceptable.
--This machine consistently leaves my "no-iron" dress shirts so wrinkled that I could not wear them without having ironed each one (& I'm terrible at it). (Note that I hang my shirts to dry rather than use the dryer so they don't shrink; however, the older washer left my shirts unwrinkled.)
--The local Sears manager gave me some good suggestions for addressing the smell issue. He had me use powdered detergent instead of liquid because it reportedly dissolves better. This washer then proceeded to leave smears of white, undiluted powdered detergent on several of my garments. We also tried a new scent-boosting product, but it has not resolved the issue.
Thus, we are currently taking my dress shirts to my in-laws to wash in their less expensive washer (and it works great!). The local manager is being kind and exchanging out this washer for one with an agitator. It will not be "energy efficient"....however, we are currently saving no energy because of needing to wash garments twice and then run two extra rinse cycles per load (thus, taking hours per load).
My wife aptly asked an hour ago why any manufacturer would make a product like this. Please save yourself the time and frustration by choosing a different product.