First, let me say do not hesitate buying this maker. It makes a great cup of coffee. It has the cone style gold filter - no need to buy filters. The only issue for me is the small water reservoir area makes it difficult to pour in the last bit of water. Now pay attention - their specifications are wrong. It is not 6.5" high. It is 13.5" high. It does not have 12 - 14 cups. It is 4-12 cups. It does have stop and serve, you can get coffee during brewing.
After reading all Great reviews I purchased the Stainless Model to go with my new Sears Elite Kitchen. Purchase date was Sept 30,2015 it stopped working May 3, 2016. It no longer will let the water flow through. cost more to fix it. and even though under warranty, I was tired of being transferred from person to person to person with no results. My time is worth more than this stupid coffee maker. Actual time of use late November to Early May Barley 6 months - 3 weeks vacation time so less than 5 months and not every day. If I could rate it less than 1 star I would.
My experience has been terrible I received the correct coffee pot also recently got charged for another coffee cotton another pair of shoes that I never ordered as well as another pair of shoes that I never ordered would like to be comped for all of the inconvenience paid $40 round trip UPS for an incorrect label and could not return the item had to have UPS pick it up from my house show me UPS will come pick up the other pair of shoes for my house as well would like to be noted when they're coming so that I can be home to give them the package definitely want to be compensated for all of the inconvenience and more importantly get to the bottom of why I'm completely getting charged for numerous orders I did not make thanks
Sears want help me either they told me I could drive 100 miles and replace it or they send out a tech but every time they go to set it up call drops 7 different people and still no apt 60.00 down the drain it’s not even 2 months old
Had this less than 3 months and stopped brewing. Really disappointing. While I'm at it. Design is not great. Putting water in the back is cumbersome since the lid blocks the tilt of the pot to pour.