I have had this grill for about a month now. The heat is even, the grill surface is this toughest surfaces I have ever grilled on; heavy and durable (unlike many of the more expensive brands that have thin grill surfaces that rust and have to constantly be replaced). One of the best purchases I've made this year!
Not a great experience with sears this time... as it's a painted grill on most part, front panel paint came already swollen like it's about to peel out soon. I won't finish putting it together for that reason. Long story short they can't send a replacement panel and ask me to return to store which is an hour away from my house, since sears already closed two locations by my house. Not the customer service I expected, specially since I've been a sears card holder and member for over 15 years.
This item is terrible I even took out a warranty and can not get it fixed
love it delv. was hard to set up the company that was used was hard to contact but the item arrived fine
Not Even 6months old and the burners rusted out
So far so good, take your time while putting it together. Some of the steps in the instructions could be clearer. Make sure you season the grates prior to use. Overall heating is great. Our last Kenmore lasted 10 years. Hope to get the same from this one.