This is a good refrigerator. It fits perfectly into our space. Sharon Null our customer service person was very helpful. She went out of her way to assist me and my sister-in-law. At this point I have no complaints. We are absolutely pleased!
I was looking for a white, side-by-side with no water dispenser that would fit in my space which left me with only two options. First frig was scratched when service put on handles, second frig's cooling element in wall of frig rattled like crazy when closing the doors and doors were uneven, third frig also rattled and doors were uneven. Calls to the appliance department went unanswered as was the number on the salesman's card, I had to go there in person. I gave up on trying yet a fourth frig and so I settled on the third frig. This one still rattles and doors are uneven (service said the doors are adjusted as much as possible). I paid $900 and expected more for the money. If I didn't need a frig ASAP I would have gone somewhere else.
I was suspicious of the cooling ability of this refrigerator because I had a bowl of ice cream that come out pretty soft. I bought a pair of thermometers and put one in the freezer and one in the refrig. In both cases I found that the temp was in the acceptable range sometimes and not in other instances. I would say it is about 50 - 50.
Starting with delivery, Sears delivery was flawless, on time and the delivery men were very nice to boot. I love this fridge and purposely didn't get an ice maker. I only use ice for parties, usually twice a year. The freezer has a nice pull out bin on the bottom that I put a bag of ice in. Fridge is super quiet and has cool LED lights that come on gradually when you open either door instead of blinding you all at once in the middle of the night - LOL - This fridge is highly recommended
The delivery people never removed the packaging as Sears state they should do. As a result when I finally removed the packaging myself,(I was remodelling the kitchen so didn't bother to remove the packaging earlier as the fridge wasn't needed immediately) I was disappointed to see there was a huge dent on the side. When I called Sears I was told that as it was more than 3 days that I would not get a replacement. pretty shoddy customer service: especially knowing that I would have seen the damage that day had the delivery people removed packaging!
only one of two i found like it- the other was over 1,000$ at $700 its a great deal. it is not loud, my maytag i paid 900 for 17 years ago also had exposed hinges, and the drawers slide easily ( to refute the negitive comments the others wrote). the only thing i dont like is the sides are ugly.( painted?)dark grey and textured. not shiny stainless steel like the doors and not even the same color! almost looks two-tone. only had it for one day so far. the installers (three of them) came two hours early - they called- that was nice - and they were fast
Been wanting this fridge for years. Kept reading reviews on its noisy motor. Wondered "how bad could it really be?" Decided to go for it. Boy, everyone was right. This motor is extremely noisy! It buzzes very LOUDLY. Can be heard in other rooms. Since the reviews have said so for years, it's too bad Whirlpool (who manufactures this fridge) has ignored this standard complaint by not finding a quiet motor manufacturer. I'm hoping that like people who live near railroad tracks eventually never hear the train, that I too will eventually not hear this fridge running. I love it otherwise. It's a great clean look and compliments my small kitchen. I will refer this fridge to others with the understanding that the motor is LOUD!!