Laundry Done the Right Way
Saves Time & Energy
I bought this and matching dryer 81182 due to the Consumer Reports recommendation. Love. Stacked them up. Took me a while to learn only 1 TBLS of detergent (HE of course) - or less for small load! Yes, I measure it. :-) You can do spin only by turning on and not selecting anything with the dial and then picking your spin speed. I often use the bulky option as it uses more water although it's not as efficient. As a newbie I still like to see some water in the bottom of the washer when it's cleaning. Bulky won't go above medium spin speed. So I'll wash with that and then take out items I'm drip drying and then do the spin only at high so less dryer time. I regularly do the extra rinse as well. Love that I can preselect that option. I had a 30 year old Kenmore washer which was still going strong when it outlasted the second dryer and I decided to get the stacked set. It was a bit sad to see it go but I love this new washer even more. Washes great. And now I can do the big comforter at home.
This washer does not drain properly. Clothes come out soaking wet. Sears home services came out 3 times to repair. The last time was to replace the pump. This did not work. This washer is not engineered to work with a drain above the washer so if you have a basement laundry room do not buy this product. It will not drain properly
After only 1.5 years of ownership the counterweight broke. It's been longer than a month and Sears still does not have the parts to fix it. Other reviews have had the exact same problem and it took them several months to have a fixed. It would be quicker to buy a whole new machine. It definitely won't be a Sears brand. Avoid like the plague.
I paid for this machine in full. The same day it was delivered to my house right after delivery team left I'm gonna start my first load of clothes to wash. The water wasn't going in the machine. The machine went through all the cycles but no water coming through to wash and clean my clothes. Didn't know it til machine stop I start taking clothes out and the clothes not even damp. This was on 4/4/18. The delivery manager came to my house after I demanded for someone to come. I had five loads of clothes to wash and couldn't wash them. The delivery manager seen just what I told them over the phone the water run in the area where you put the laundry detergent but it wouldn't go in the machine. Sears sent me a lemon washer Machine. Don't buy this
brand washer Machine cause you just might get the one I'm sending back to Sears.
washer is very sensitive, it will shake a lot specially if you stack the dryer on top, I will never buy from sears again, they send 4 techs to try to solve problem and every single guy had different opinion, sears wouldn't replace unit even when 2 technicians reported defective unit. I'm still dealing with unit and having problems since day one. this product really *****.
These went on sale for Presidents’ Day and ordered them to replace aging old set. Sears was awesome, came took old washer dryer, and dishwasher. Delivered new set plus dishwasher.
Sears stacked the unit in my closet and made sure everything was running before taking off.
Switched from old basic HE Ge washing machine and old kenmore dryer.
This washer uses very little water, but clothes come out really clean. I like the stay fresh option that keeps them from smelling musty if you’re out and about.
Washer and dryer are very quiet compared to old set, can hardly tell it’s running unless it’s spinning.
Just wish this model offered an extra hot cycle.
Overall I’m very happy with this upgrade from my previous set and would recommend.
I had to have a service man out to get the dispenser drawer out. It requires brute strength to push the button enough to get the drawer to release. And the express wash isn't long enough. Other than that the machine is fine.