Kenmore 50042 25 cu. ft. Side-by-Side Refrigerator with Ice & Water Dispenser - White
Points you can use
Energy Guide Rated
Most Helpful Reviews:
Nice, works well. Wish there was more room in the freezer but good size for the price. Bought it on sale when our 28cu foot French door electrolux went out and we were short on cash. It's a down grade size wise but it does what whe need it it to do. Seems like it will last longer than our last. Sturdy and simple.
FYI this is a Whirlpool made refrigerator with the Kenmore name. It failed around 4 months old and so far, after 4 weeks, Sears Appliance Repair Services have not gotten it working. They failed to show up yesterday for the service and didn't bother letting me know. I called them back and now they have another service date next week. 5 WEEKS WITHOUT A REFRIGERATOR! DO NOT BUY FROM SEARS. I spent a total of 45 minutes on the phone and was basically told that they will not replace the refrigerator until 6 service visits....I am at 4 now. Crappy frig and even crappier warranty service.
Those benefits were not conditioned on the positive or negative content of the review.
Terrible website and customer support.
|The only plus side to this transaction was the full refund. There was either a software glitch, or I entered the wrong delivery address upon ordering. I realized immediately when I got my purchase confirmation that the fridge was set to be delivered to an old address in another state. After calling every day for 8 days, not receiving confirmation that the address change was successful, I was promised that the change was successful and the warehouse now had the right address.
The fridge ended up being delivered to the wrong address��� In Michigan. I live in Colorado. Change the address myself on my order you ask? Nope. Their old website and antiquated system doesn't allow users to edit shipping details, hence the poor user experience of having to call every day. Never again.
My new fridge
|I like that stile and brand I had one for over 20 years in beige !
delivery person
|fridge is fine. delivery guy scraped the wall and chipped the paint said he would call and come back never heard from him his name was Luis
DO YOURSELF A FAVOR - DON'T!
|This item is not even 2 years old - shelves broke, ice maker broke, part where filter goes in broke - this refrigerator is really a piece of junk. Don't do it.
Think hard before buying
|Quality refrigerator is marginal , after 3 hours and six telephone numbers to Sears to get the product repaired and after two visits from repairman still questionable as to whether it's going to continue to leak water under my refrigerator or not . Sears and Kenmore used to be a quality product I had a 17-year-old refrigerator that worked great until the compressor failed I don't know what's happened to Sears I don't know what happened to their quality.