Quality product. Size is perfect. Daughter simply loves it!
Fridge received dented and the doors were uneven. They dropped off on Friday, picked up the following Tuesday. It's been over a month and i still have received my refund. I have made 3 calls and still nothing. I was told I could not be connected to a manager, they would have to contact me within 2 hours. its been 5 hours now and no one has called. Worst customer service ever. I will NEVER purchase anything again from sears. I will suggest others to do the same.
I wish I could rate SEARS less than a 1! Never buy a Kenmore or any appliance from SEARS! Purchased a side by side refrigerator from in 2018 and 4 years later, the compressor goes out! I should not be having these problems with a 4 year old refrigerator! SEARS needs to replace the faulty compressor placed on the Kenmore fridges, that they sold to me and repair my fridge! I am tired of calling the customer care line and no one providing a solution to repair the fridge they sold me! I would not recommend anyone to SEARS to purchase anything, because SEARS does not stand behind nor repair their products!
I bought this refrigerator. It took me a month to get it. After receiving it, I only worked for a week, then I called to see what solution they gave me. and the solution they gave me is for a technician to check it so that the technician came it took more than a month and when the technician came he just changed the sensors and said that was it. but the refrigerator remained the same without working. I called the sears clinegte service again to see what solution they gave me and again they told me we are going to send a specialist who took 3 weeks to arrive and he still came to change a piece without first doing a review of the refrigerator and said that it was already came and left the refrigerator never worked. bad product. bad customer service. poor repair service bad product. It's my first time buying from sears and the last time a complete robbery.
EVERYTHING IS RUNNING SMOOTH BUT MANUAL PERSONNEL SUCK
Not at all the quality I expected from Kenmore. Very noisy. Also ever since we got it water dispenser periodically stops working.
very good deal, arrived on time! works great. love the ice maker and space.