Easy to install, fast setup with my WiFi and a simple, effective tool to help manage our hot water use and electric bill. The interface is super basic but covers everything you need to see...current temp, setting (normal, eco, vacation) and basic view of available hot water (1/3, 2/3 or full). Happily haven't had to use the emergency alert for tank failure or leak but it is nice to know that we have that added security as well. Highly recommended.
The water heater works but the WiFi Smart function does not. I sent emails to kenmoresupport@searshc.com, no reply. I spent 4 hrs on the phone being bounced around, no one knew anything about the “Smart” appliances. The A. Mgr at the store said he would find someone. He could not and said to bring the water heater and module back. This is not the Sears it used to be.
The water heater works but the WiFi Smart function does not. I sent emails to kenmoresupport@searshc.com, no reply. I spent 4 hrs on the phone being bounced around, no one knew anything about the “Smart” appliances. The A. Mgr at the store said he would find someone. He could not and said to bring the water heater and module back. This is not the Sears it used to be.
Maybe it is possible to get it to work but mine never has and the problem is that Sears support is useless. They don't have info on the product and refer you to the water heater supply company which knows nothing about it. A frustrating experience and waste of time.
Easy to install, fast setup with my WiFi and a simple, effective tool to help manage our hot water use and electric bill. The interface is super basic but covers everything you need to see...current temp, setting (normal, eco, vacation) and basic view of available hot water (1/3, 2/3 or full). Happily haven't had to use the emergency alert for tank failure or leak but it is nice to know that we have that added security as well. Highly recommended.