Saw this in the retail store @400 bucks, wife fell in love with it so went back the following week since it had gone on sale. Assembly wasnt too bad except for the extra metal **** left behind when spot welding occures around the threaded hole that was causing the caster wheel to cross thread eveytime. Nothing a dremel couldnt fix, but very annoying. After assembling heat up unit for the first time heats up quick, and cooking on it, cooks like a dream with the extra cooking area. Everybody who sees it is shocked by the price and quality. Best purchase ever
Bought this grill about a year ago. We grill everyday in summer. Sometimes in winter when weather allows. Always cool it down and cover it. Needs new heat shields and burners and the rod in back that holds burns. I called for replacement parts. Hope you're sitting down. $469.00 for replacement parts. So here sits a $299.00 on sale grill that I can't use. Do I make it into a planter? We thought with kenmore we were getting a better quality grill. Not so.
I upgraded from a 20 year old kenmore grill so the new one is going to be better than my old grill.
It was easy to put together, I was about to cook more food in less time on the new grill. I picked the black and silver mode which to me looks great and modern.
I've used it for a month. The 6 burners foes require more propane. I used two tanks of propane all summer on my old grill. I live in chicago so thats about 4 to 5 months of propane on the old grill. The new grill i used it 4x and the first tank which was full is half way gone.
So if you are debating on purchasing this unit weigh the pro and cons.
Price, compare to other brands its a great price.
Is it an upgrade from your current unit or it will be your fitst unit
Cooks food well
I don't have any Cons since this was a big updated for me. More propane 4 me since it is a big unit compared to my old one.
I purchased this grill not even 2 years ago and already it is falling apart. Getting a warranty replacement for the defective parts is impossible. I have talked with multiple representatives and no one can help me, they all just send me around to different places. I am so annoyed by the whole customer service. It looks nice on the outside, and it was not a cheap grill, in price, but the burners burn through and break off the grill. This grill has been covered since day 1. We do not grill every weekend so no heavy use. Very disappointed
Great grill while it lasts with tons of rooms and decent heating. It will however only last 2 yrs or less. The burners will not last. They will deteriorate at the ends and break, rendering the grill useless.
We found this grill in the store but decided to order it online. We specifically chose this particular unit because it had groves in the metal where the heat diffusers meet the back like a better made grill, instead it came with pieces that are poorly spot welded on and already loose. In our experience, even keeping the grill covered, units made with these pieces tend to rust and break. It took one person about 4 hours to put it together to the point where we noticed the difference. This was our first order at Sears.com and now what do we do after putting it together.
Owned for 16 months and it’s falling apart and garbage