Plenty of Storage
Stay Icy Cold
Designed for Your Convenience
Researched this product and this is the best price found. The shelves are glass which was a bonus. The shelves were wire at other stores that were selling this refrigerator.
I'm not sure I've ever reviewed a product before, but I want to make sure that NO ONE takes their chance on this unit. The fridge is a great size, but the freezer cannot stay cold. We had SIX service repair visits - the fan was replaced, the control board, the thermostat - most of the parts. Still couldn't keep under 10 degrees consistently. (would sometimes hover around 20 - not anywhere near the zero it should be) Items in the freezer are "squishy" - not frozen. On the last repair visit, I was told the condenser was "insufficient" and that it would have to be replaced. On a TWO MONTH OLD UNIT. And we were dealing with this issue from the get-go. Thankfully after explaining to customer service that it was going to cost around $300 for parts and several hours and a few hundred for labor (all at their cost, as it is still warranty, but I really didn't want to take off work at 7th time for this) - when the fridge on sale cost way less than that --- they agreed to exchange the unit. The new, exchanged fridge arrived last Thursday. Today, Monday, the freezer in the new unit is hovering around 10-12 degrees. I have three different thermometers that we use to check this - one being remote so we don't even have to open the door to let warm air in. Items in the freezer are still mushy and I guess I need to start the phone calls and service visit parade again - when I'm starting to think this is an issue with this model. So disappointed. I have owned other Kenmore appliances and loved them - but I'm guessing they were different brands than this one is under that Kenmore label.
Needed electronic control board repair after 3 years.
Delivery was scheduled and ready on Wednesday until they cancelled it at the last minute. They postponed it until Friday because they said the unit was damaged at the warehouse. That Friday, they delivered it with the door opening on the wrong side. I was told this would require a service call sometime next week to fix. I had a tenant without a refrigerator for days so I told them I'll switch it myself
They removed all the packaging except for a couple pieces of packing tape on the side. I looked it over and signed off on it, they left. After switching the doors I removed the pieces of packing tape to find it was covering a row of pointed dents in the side panel which are visible in my setup.
Long story short, I got a new refrigerator with damage purposely disguised to deceive the customer. I give it a second star because the reefer seems otherwise good.
I ordered this online in black. The outside has a nice, pebbled texture to it. Its very shiny and rich looking. The inside is 16 cu. ft. which I found out is the smallest inside as far as room goes you can get for a refrigerator of this size. Its perfect for a single person that doesn't cook a lot. Its been up and running for a few days now and its quiet, and its keeping my food at a good temp on the recommended setting.
We did a lot of shopping for a specific sized refrigerator. Sears by far was the best price and the employees were the best to deal with. Delivery was great also!!