I love this refrigerator! I have had much bad luck with refrigerators over the years so I chose this one with care. I also work with appliance servicing and felt confident that between personal experiences and my work that I now know what features (and brands) seem to cause the most problems. This refrigerator though Kenmore is made by Daewoo according to the salesperson. I didn't know much about Daewoo but I was willing to try it because it WASN'T the other brands and the brand itself had good reviews. I also knew I didn't want an in door ice dispenser and that the interior vents had to have a certain placement...I also did not want the added expense of interior air filters, water filters etc...this model satisfied all of my quirky requirements and 2 years later I have had ZERO issues...no leaks, condensation, ice build ups, etc NOTHING. I love it! I also like the shelving, lights and the fact that it is fingerprint resistent...I'd recommend this refrigerator to anyone. I think it was a great find! This one has already surpassed the last 2 major refrigerator brands that either leaked or suddenly stopped cooling so I had so I am very pleased. Yes a compressor can be repaired but once it is, you are just asking for repeated problems so I no longer see repair.Also the more bells and whistle an appliance has, the more you can expect something to go wrong. Always purchase a repair plan if you don't have a home warranty that will cover repairs because they don't make appliances like they used to! So far with this model, all is well and I am a happy customer.
Bought this fridge and had it delivered only to have it break 4 days later. Fridge was room temperature. Technician come out to say it would take 2+ hours to possibly fix. Took sears another week to get another fridge delivered and this was after already changing the delivery date on me. The whole process was almost a month without a fridge. Wouldn't recommend product or company to anyone! Sears wasn't responsive or courteous in product issues.
The web site was very easy to use. The online help was very friendly and courteous.
The refrigerator that I wanted was in stock, and ready for purchase.
The delivery was exactly as it was promised.
I purchased this refrigerator in July 2021 and broke down within 4 weeks. Parts for this model are no longer available so replacement was approved. I have waited 9 weeks for the replacement and have missed work due to their policy of delivery any time from 8AM till 9PM.. I wrote a review about this refrigerator 2 weeks ago ( it has been deleted from here) and received an email thanking me for being a customer and that they were going to take care of this debacle. The matter was escalated and a delivery of a replacement was scheduled for October 29 2021. Here I am again, another missed Friday at work and no delivery.. I bought this Kenmore appliance believing that Sears was reputable and that their appliances were of good quality.. I was sadly mistaken and unfortunately I have found out that they will leave me for over 2 months without a essential appliance and that the "Kenmore" appliance I bought thinking it was a product made by Sears is actually made by LG .. I have come to believe that I am now out close to $ 1,000.00 and have nothing to show for it but a broken appliance and a whole lot of frustration. If you purchase this refrigerator,... Good Luck with it! I hope it will last longer than the one I bought did and if it does not, hopefully you will not get stuck with a broken appliance and a kick in the behind like I got
Love it! The recommended cold setting is 4, I have it on 5 keeps everything nice and cold, quiet running. The only thing that it doesn't have is a light in the freezer, which it should have, my old Kenmore did, go figure.
Once if was delivered, the bottom rack was broken from one side and the inside looked dirty. The maintenance guys did a sloppy job at assembling because the door was squeaky. Horrible experience.
Terrible service, had to cancel order because it never arrived and I had to involve my credit card company to even get my money back.....DON'T BUY FROM THEM!!!!