A Good Cleaning
Simple, Helpful Design
This is an excellent laundry center with a huge capacity load in a small overall footprint. One thing to note is you have to set the washer on the correct cycle otherwise it won't rinse out or spin out the water/soap correctly. For example, once I washed a white blanket on the 'white' cycle and it didn't spin or rinse out correctly. But when I washed it on the 'bedding' cycle it worked perfectly. I would guess the people that are complaining about it not rinsing or spinning correctly have it set on the wrong cycle for that particular load.
Looks good - washed all those towels, etc. First - it's too big for any laundry closet. It doesn't fit in mine, with the door off, it barely fits. My sister also bought it, doesn't fit in the room at all. Second - it's so big, it's too deep for me to reach the bottom to get the clothes out. I have to use a grabber (I'm 5'2"). Third - I don't know why the dryer has all those temperature settings, it only dries if you use high. Even then, may need two cycles. Don't get me started on the horrible customer service that is now SEARS. BUYER BEWARE!!!
I bought this washer/dryer 1 year and 1 month ago 2day and the washer is broken, of course its out of warranty and they are sending a repairman on Jan. 08, 2019 its not like we use it everyday so I must say I'm not impressed with the current failure of the washing machine
The Kenmore 61723 High Efficiency washer and dryer unit is the biggest piece of junk I've ever spent money on. We purchased this in Feb of 2016 and started having issues with the washer beeping and not finishing a cycle in late December. Unfortunately I dragged my feet and didn't contact Sears until a week after it fell out of warranty. When I reached out to them they would not provide any feedback and just continued to try and set me up with a Sears technician. I've continued trying to use the unit, but since then the machine has developed more issues. To date here are all the issues we've had with the unit:
-Washer will beep three times and pauses cycle (will not complete cycle until you push the start button)
-Screws holding the metal backing of the dryer have fallen out and caused the metal to get wedged
-Heating element in dryer has stopped working
DO NOT WASTE YOUR MONEY ON THE KENMORE 61723!
Very easy to use and is a real space saver. Love the color. Delivery guys were great! Probably would not go thru the Ottawa Hometown store. Had an issue with dealing with the lady manager there.
I'm very happy with this product so far. I was initially going to buy the Frigidaire unit which is basically identical to this one but didn't like the mixed reviews. I found this Kenmore unit and I don't know why some people have such negative reviews of either product. I installed it per the manufacturer instructions and wash and dry with it per the user manual. I've had great success and am very impressed with the laundry results after each wash. It is a little loud but I use it in my garage so that doesn't matter to me. I've washed bulky loads, small loads, and medium sized loads and it has done great job every time. No complaints here!
I just got my Kenmore laundry center. It's a very large capacity which i was most happy with. I've only washed a couple of loads however I'm happy with the product.
Delivery have been outsourced by Sears which was a big mistake. Customer service doesn't exist for Sears any longer. They treated me unprofessional on the phone and I'll never purchase anything from Sears its no wonder they are going bank rupt.