Bought this unit to replace our front load stacked set. Much better then expected.
We were so excited to replace our old stackable with this brand new unit! Unfortunately we’ve had nothing but problems with the dryer.... it will not stay on and is continuously giving us nightmares!!!
This machine is terrific. It is no more noisy than my side by side was nor does it take any longer to do a wash cycle. Read the manual to learn to pause the washer if you want to add detergent or more clothes. The express cycle is wonderful for a small quick load. The rinse and spin cycle is there to add liquid softener after the initial wash and rinse is finished. The notification sound for completion of the wash cycle and the end of the dryer cycle are very helpful and not to soft or too loud.
I purchased this unit to replace my Kenmore Stacked Laundry Center, model 417.97912700. I believed I was getting the comparable appliance to the one I was replacing.
I don't like this one. The dryer's lint filter is terrible. Lint goes flying when I open the door.
The "finished" buzzer is far too soft.
The washer will not fill with the lid open. I prefer to add the detergent (first, of course) with the water filling. it dissolves powered products before the wash goes in and lets me rinse the cap of liquid products.
Finally, the installers were terrible. They didn't level/balance the unit. They used a vent part that was already there and handed me the part (an aluminum elbow) that had cost an extra $10.00. Shouldn't they have taken it with them and issued a credit?
The washer stopped working half-way through the first load we ever put in it. I called customer service, they sent a guy out to look at it, he said the lid switch is defective and he can come back in 10 days to fix it. I spent $950 on this unit and it arrived broken, very frustrating, and now I have to wait 10 days to get it fixed and I have a bunch of wet clothes to deal with.