I recently moved into a house that had old rugs with a very dark trail from door to door thru out the house. I used another rug cleaner which made no difference. The Kenmore deep cleaner did a great job. The rugs look newer with no trails. The tiny red rubber plugs fall out if not watching when filling the water and solution tanks, it would be nice if replacement plugs were included.
I will return this in the morning. We have tried many machines and thought this looked powerful and it said we didn't have to keep going over and over the same spot. Biggest problem was that I had used 3/4 of the clean water and was curious how much soap was left, so I stopped and checked. The soap was gone and I don't know where it ran out, so some of the carpet was only getting water. Then I checked the dirty water tank and only 1 cup of fluid had been extracted after putting 3 quarts on the rug.. I also do not like the dirty water tank being dark blue. I cannot see what is being extracted -- and the water tank is white, not clear so I cant see when I am almost out of water-- it was like being blind. Not happy with this AT ALL. Bad design, carpet did not smell clean, hard to handle. My advice-- don't buy this.
Good carpet cleaning. Attachment didn't dispense water poor suction. Never was able to use attachment.
Have always loved Kenmore products, but machine busted after 4 uses. Heard loud squeal and brushes stopped spinning. Lift up brushes off floor and they spin great, place on floor and they stop! Prior to that, had done excellent job and cleaned and sucked up water just fine. Really loved it for short time. If you want to take a chance, purchase protection plan. They did give me full refund. Got $25 extra buy crediting on rewards program.
Do not buy this!! I purchased this back in Feb. by may the filter inside the dirty water tank fell off and broke, by July the tabs on the side of the top broke so there is no way to hold the top on the tank. Tried to order replacement tank and sears parts doesn't carry them. There is no order form in the users manual to order them either so now I have a 280.00 machine sitting here unable to use it.
First time I tried to use it, couldn't get it to dispense fluid or work at all. Ended up taking it back to the store. Very disappointed in this Kenmore product.
I purchased this machine today, and cleaned one room as a test. The machine looks great, but does not do what is advertised. The water tanks are not visible when cleaning because of design and color. It seemed to dump the cleaning solution quickly, and I am not sure when any of the tanks emptied because I could not see them. My carpet is very wet, and I have gone over it repeatedly trying to extract water. For this very small space, I went through two tanks of clean water and one tank of cleaning solution. I was only able to extract enough water to fill the dirty water tank about 1/3 of the way full.
When I used my old Hoover, I rarely emptied the cleaning fluid tank. The rinse function worked seamlessly, and I was able to extract a lot more water. It was about 1/2 the price of this one.
I now have very wet carpet with a lot of cleaning solution in it. This machine is going back to Sears tomorrow, and I will purchase a different brand.