I purchased the microwave as a gift to my son and daughter in-law. They love ?? it.
Bought this in November and it worked really well for about 4 months. Went to heat up some food and it hummed, the light turned on, the carousel turned, but no microwaves. Kenmore has always been a name we depended on for quality, but this experience has really left us wondering how long our other Kenmore products will last.
The microwave oven arrived bashed in in one corner. Also the under-panel was twisted so that all 4 feet did not simultaneously contact the countertop. If this had been an Amazon purchase, Amazon would have immediately approved a return and provided prepaid return shipping, including pickup at my home. SEARS, however, required me to pay for return of their damaged product as well as the cost of insurance. Since the item was badly damaged, but the exterior carton was only moderately damaged, it seems to me that the microwave I received was a previously damaged one returned to SEARS, where an employee then just put it back on the shelf in a different box to send to someone else. I do not intend to buy anything more from SEARS unless they arrange to pick up the damaged microwave oven at my home at no cost to me and replace it---just as Amazon would have.
I bought this to replace my 800w Kenmore microwave. It is a little bigger and more powerful, and it works great! Very happy with my purchase!