This is a newer model. I recommend this one.
We purchased this item and while the microwave works well, the keypad began peeling within a few months. I contacted Sears about fixing it as we are within the warranty period and we were told that the warranty does not include physical repairs. Extremely dissatisfied with Sears that they won?t stand by their own product!!!
Overall a smaller microwave that works and looks nice. Slightly louder than our last microwave, but not by a lot. I bought it since reviews suggested it'll likely awhile and (unlike other comparable ones) doesn't tend to have any horrible issues. Note that vents are on top.
1. Can't use timer function and microwave something at the same time. (Every other microwave I've used can do both simultaneously.) A small thing, but it's a constant annoyance for me. Set the timer to 10 mins for boiling pasta? Now you can't use the microwave to heat up hot chocolate without turning off the timer. Sure I can do the math, or use my phone, but it was really handy being able to use our last microwave as a timer.
2. No backlight behind buttons, and light doesn't go on when opening door (light does go on when microwave in use). This can be annoying since the microwave is in a dimmer part of the kitchen.
3. While I like how the stainless steel trim looks in general, wish it wasn't on the door button section. It shows fingerprints really easily. Kind of annoying to either live with obvious fingerprints or be wiping it with stainless steel wipes all the time.
Except for those minor issues, though, this does its most important job fine: microwaves.
Unsafe Sparked after 6 months of use Called Sears & Kenmore transferred couldn't return replace. Last rep rude would not get supervisor after asked several times she hung up on me
I never received the item. I purchased it back in JAN and the estimated time was Feb 3, 2021 The store will be closing soon I read Sears have not mentioned when I will be getting my item
order number 908357979