Delivery was free and easy to deal with. The fridge portion has LED lighting and simple controls and icemaker. Clear plastic adjustable shelves and glass large sliding top shelf. Everything inside is clear. The freezer is a good size and has ample door space also.
I bought this fridge 7/25/18 and it has NEVER worked properly. It's now 9/3/19 and it has failed for the third time. The problem that they were supposedly fixing never was actually resolved, so the fridge never worked properly -- always freezing the fridge food or not cooling it at all. Service calls are a nightmare. I was eventually changed to "escalated service" status in Dec. 2018. They said they would replace this piece of junk, but renegged. They've not shown up for scheduled service appointments without even the courtesy of a phone call. I wouldn't NEVER recommend Sears or Kenmore to anyone -- period. I expect to throw this fridge away in a few months and replace it with one that actually works. It's no wonder they're bankrupt.
never has worked right,. repair man here 3 times since in less than two years. not working again
We purchased this same model number around 2000-2001 time frame.
It is disappointing to see the quality degradation over 20years.
The ice maker is smaller and produces at a lower rate
The refrigerator shelving has much reduced adjustability, and drawer opening is just not as smooth.
We moved the 20yr old unit to our garage and are seriously considering swapping the locations making the 20yr old unit our primary refrigerator.
The first Kenmore 7121221 cu. ft. Top-Freezer Refrigerator with ice maker you delivered did not work. Sears had to send another one. So far it is working good, but I lost over $200.00 in food with the first one.
We didn't get this refrigerator. It kept being delayed for over two months so I cancelled the order and bought one from another retail outlet. Your company messing around cost you a sale and some very negative ratings. It will be a very long time I will consider buying anything from Sears.
I love the fridge! It���s not as roomy in the fridge but it is definitely workable