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Kenmore

Kenmore 71312 1.3 cu. ft. Countertop Microwave Oven - White

Item# 02071312000P | Model# 71312 | Added on August 6, 2018 |
Sold by Sears.com
Kenmore 71312 1.3 cu. ft. Countertop Microwave Oven - White
$116.99
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Description Specifications
Effortless Cooking Start heating up meals without the guesswork of cook time and power level with the Kenmore countertop microwave. 3 sensor cook buttons ensure this 1,000W microwave senses the proper amount of time and power to cook your foods to perfection. A spacious interior fits large dishes, perfect for easily preparing meals for the whole family. This microwave is ADA compliant when installed within the Americans with Disabilities Act approach and reach range Standards.

  • 1.3 cu. ft. capacity fits large dishes
  • 1,000W of power helps you cook delicious meals and snacks fast
  • 3 sensor cook functions automatically adjust power levels and cooking times for effortless cooking
  • Concave Reflection System concentrates the heat on your food for more even cooking
  • One-touch cook buttons let you easily cook food with preset programs
  • Child-safety lock helps prevent accidental opening
  • Auto weight defrost settings take the guesswork out of thawing meat, poultry and fish
  • Digital clock and timer for added convenience
  • Add 30 seconds function allows you to easily start and extend cooking cycle
This product comes with:
Owner's Manual (1)
Ratings & Reviews

Overall Rating:

Average
(13 Ratings)
  • 5 Stars
    (4)
  • 4 Stars
    (3)
  • 3 Stars
    (0)
  • 2 Stars
    (2)
  • 1 Star
    (4)
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Most Helpful Reviews:

Praise
By searscom
January 30th
Kenmore Microwave Oven

I've always bought Kenmore. Good Product I can Trust.

5 found this review helpful
Criticism
By Deb_in_TX
November 3rd, 2019
Constant BEEPING NOISE when CLOCK is set and running

I would have rated this 4 or 5 stars, if it wasn't for the constant beeping coming from inside the unit. It isn't real loud, as we didn't notice at first, but after a couple of days it was driving us both crazy. We thought that we had probably just received a defective unit, but upon receiving a replacement discovered that the new microwave has the same problem, although maybe not quite as loud. Not sure if we will be sending this one back also, or if we can somehow learn to live with it. SEARS, please fix this for future owners!!!

22 found this review helpful
Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.
JoshuaNault

Broke after 1 year

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The microwave stopped working approximately 14 months after purchase (presumably an internal fuse blew). Sears customer service was supremely unhelpful in resolving the issue.

August 26th via sears.com
0 of 0 found this review helpful.
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searscom

Kenmore microwave oven

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Newly installed. Seems to fine, so far. Time will tell.

June 2nd via bv
0 of 0 found this review helpful.
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diane2244

Died after Seven Months

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Microwave worked fine for 7 1/2 months. Then I smelled something like plastic or electrical burning for 3 days. It died on Friday, 3/26/2021. I called Sears Customer Service the next day, as it was under warranty. Sunday, 3/28, I received an email from the warranty department of Transformco, which now owns Sears. I sent them the pictures they asked for as pdf attachments: the receipt, the item, the plate on the back with Serial and model numbers, everything but the picture of the item with the power cord cut. On 3/29, I received the last email from Transformco that I must send a "picture of the appliance with the power cord cut from the product." I did that. I had to resend the pictures 4 times. We cannot call Transformco's warranty dept. directly, so I call Sears to see what is going on. The warranty dept. can't open the pictures. So I sent again. Then Called Sears Cust Serv. They asked if the pictures were pdf? Yes they are. Sent Again. Then Sears Cust Service said the pictures were too big. They cant open over 5 Mb. The pictures were much smaller than that. Sent separately. Finally the claim was approved. April 3, I was told by Sears Cust Serv. that Transformco sent me an email on April 2, that they would send me an e-gift card in 3 business days. As of April 12, I have not received it. When I call Sears Cust Serv., they tell me verbally that an e-gift card was sent to me on April 1 and I should check my spam folder. I told them I check my inbox, spam folder and trash folder several times a day. I have been calling Sears Customer Service daily and emailing Transformco warranty dept daily for a week. I tell them I have checked all folders, and there is no email with an e-gift card. They have supposedly escalated and a supervisor is contacting Transformco. They can never put me through to a supervisor or give me anyone's name. Transformco has not responded to my emails since 3/29 and when I reply to Sears Customer Solutions, it comes back undeliverable due to "user's email is full." It has been 2 1/2 weeks since this began and all I want is a replacement microwave. Needless to say, Sears Customer Service has gone down the tubes.

April 13th via sears.com
4 of 4 found this review helpful.
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searscom

Kenmore Microwave Oven

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I've always bought Kenmore. Good Product I can Trust.

January 30th via bv
5 of 6 found this review helpful.
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searscom

Microwave

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Stopped working after 10 minutes of cook time of a 15 minute program. Must have been a thermal fuse because it started working again after 5 minutes but had a burned electric smell. We returned it.

November 1st via bv
2 of 2 found this review helpful.
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