Because the touchpad is black, it is difficult to read the numbers. We use it primarily for reheating food; but I must say that I have found that it does a fantastic job of baking potatoes in just a couple of minutes! The more I use it, the better I like it.
Stopped working today, only 16 months old. My last microwave lasted over 10 years. I didn't think I needed the expensive extended warranty for a microwave oven, of course it is out of warranty now. The Kenmore name used to mean quality, not anymore! Sears will probably remove this review but at least I tried to let people know that this microwave is not very good.
this item was great until it stopped working had it for 4 years though was good while it lasted
I had it for over five years. Had to leave it behind due to a move and just not able to take anything with me. It worked very well the whole time I had it (it was just me and I was a semi heavy user). Never a problem the whole time. It did arrive a little dented on the front right side near the front corner, but it only affected the aesthetics and not the safety or performance. I am hoping to find this same one or similar as a replacement.
It was great when it worked, easy to clean and large interior. Then it started rotating and heating when I opened the door (dangerous). Then when door was closed, food was placed inside and you would expect it to heat something, it would instead countdown and nothing happened. Only thing that worked was the timer. For months I contacted Kenmore on FB privately showing them video of both issues and their response was basically, I'm sorry for your troubles, there's nothing we can do. I have a dishwasher with another company that messed up and they actually cared about making things right. I would've easily bought a replacement, but the "don't care" attitude keeps me from replacing my Kenmore microwave with another Kenmore microwave. After just 2 years, I'd expect more.
Unacceptable lifetime. Worked ok when it worked, but 4 years is an abyssal lifespan for a microwave these days.
Microwave door will open and still run!!!