Designed for Maximum Storage
We bought this in white 1 year ago- it's a nice refrigerator- lots of room, holds a ton of food, ice maker makes enough ice for us. No problems at all. Delivery was weird with no screw for one handle and a small nick on the paint on the side but customer service gave us a lots of credit back so we were able to get a new washer and dryer at a steep discount. We were happy with that- my husband was able to buy a new screw for a dollar or 2 and the nick is easily covered with appliance paint. We like this refrigerator so much we are buying it again in stainless steel for a kitchen remodel ( too bad we didn't know we were so close to a major reno) but it's features are as good as more expensive brands-in fact my appliance repairman son said a major manufacturer makes this one and we got a steal
I have always purchased Kenmore appliances and have been very satisfied with the price and quality. That stops now. We purchased this appliance almost 2 years ago. Fortunately we purchase the extended warranty because this piece of junk quit working a little over 2 weeks ago. Sear sent a repairman who was very thorough and diagnosed the problem. That was the good news. Here comes the bad news, the part is out of stock and won't be available for 2 weeks. Two weeks comes and goes and we find that the part won't be available for another 4 weeks!!! What the what?? Add it up, that's 6 weeks without our refrigerator. No wonder Sears is going out of business. I have spent my last dollar at Sears and would advise anyone reading this review to do your research and stay far away from Kenmore.
Bought this on sale,worth the price I paid for it!! Very nice and works great so far!!
Decided to splurge in this after being flooded by Harvey. Less than 2 yrs later compressor is out. Part has been on order since mid Jan. Cust service is non existent. Bad phone connections, hard to understand agents, transferred multiple times,, promises to get called back with answer and I never get one Last week was told part is on back order until March. Who knows if that’s even true. I now need to get a new refrigerator. Wish I could give negative stars. Will never do business with Sears again or buy a Kenmore.
I have always owned Kenmore appliances and been very pleased with them. This frig is OK with a few minor complaints. 1) the right crisper drawer does not have clearance to open unless both French doors are open; 2) don't know if it's designed this way, but the freezer draw opens strangely pulling the upper freezer drawer along with it every time you open the freezer. Awkward and loud. Price was right for a French door freezer.
When I first purchased this fridge I was happy with the product, but after 17 months of owning it my fridge stop working and the freezer keep chilling. The service person came and was going to order a sensor until my husband asked him to look at the fan, found we needed a new motor for the fan. This model is no longer being made and the parts are not being made either. My fridge was 17 months when the fan motor went out and the fridge stopped chilling. After waiting for two months for my part, I found out it was not coming because they needed a certain # of orders before they can make my part, if the orders do not come in, my part does not get made. I now have to buy a new refrigerator. Will never by Kenmore again. Parts are not made in the US either.