We needed a new refrigerator after our 12 year old KitchenAid was starting to decline in performance. We researched and considered several options from the "usual suspects" of large chain stores carrying a large selection of refrigerators. After reading several reviews about the "loud noises" and problems with the ice maker, I had reservations about this model. After more searching and evaluation of other models, we continued to come back to this one time and time again. We liked its' overall design. It was basic (less bells and whistles to break) and simplistic, yet very functional...the drawers glide with ease and work much better than the ones in my original fridge. We liked that the front of the doors were flat rather than contoured, just because it looks better in our space. It also has the fingerprint resistant feature, which is not available on all models. Finally, we liked that it was marked down significantly due to the holiday sale. We purchased online and received free delivery, which was awesome. The unit was delivered on time and the two gentlemen who brought it were absolutely awesome! They took amazing effort to be careful with the refrigerator and considerate of our home. They were also very friendly and professional with excellent customer service skills. Now back to the refrigerator. We have had it for a few weeks and so far it is working perfectly. Since this is our first french door refrigerator and I had read reviews about items in the doors not being kept at proper temperature, I purchased two thermometers and put one in the door and one in the freezer. So far the temperatures in both have been perfectly maintained. The ice maker has worked great and produces smaller cubes of ice (which we like), rather than the big half moon ones we're used to with the old fridge. As for the noise, and this is why I rated 4/5 overall. It does make more noise in comparison to our 12 year old side by side KitchenAid, but it is not overwhelming and overall does not bother us. When we hear it make funny noises, we just laugh and say, "well, it is kind of loud from time to time, but we bought it on sale and it keeps everything perfectly cold, so who cares." Hope this helps you if you're looking for a new fridge.
I haven't had this refrigerator for a full month and the ice maker has stopped working. It also makes a loud noise. I just noticed why the bottom shelf wasn't closing properly....it was installed without wheel;( .
I got this fridge on sale for less than $900 using my sears card and really for the price there’s nothing to complain about. I wouldn’t pay much more for it though. It’s quite dark inside, the lighting is not that great. Also, if you use a lot of ice you should know the ice maker is VERY slow. In two days I have just barely enough ice to cover the bottom of the tray. Other than that, it seems to be a decent fridge with nice space, the freezer has 2 plastic pullout trays which is way better than the metal cage type trays in many fridges. It also looks nice and sleek. It doesn’t bubble out in the front like many fridges.
I ordered this online sight unseen. I am not 100% happy with this product. I have purchased Kenmore Refrigerator in the past and was very happy with it. But this one says Fingerprint Resistant, oh not true at all. You can see everything on this material. I love the stainless steel which is why I purchased it. I am not happy with the size of the shelves. I now they are removable and can be adjusted but still not roomy enough. Too tight on the doors as well. But I got a good price and it sounded really like a great product, but next time I will take the time to go into a store. I do love my ice maker and bottom freezer!
I had an 18 cu. ft. frig prior to this, this one has so much room hard to get it full., a lot of spaces in the doors to put most anything, like the ability to place gallon items in the doors, lots of room inside the frig an shelves.
freezer compartment is really nice, separate bins for dividing up food items an a really large ice compartment., I like the smaller ice cubs better than my old half moon ones,
would suggest for you to buy one, can't go wrong. and the delivery setup guys were really efficient.
This is exactly the style and type of fridge we were looking for. It meets all out needs and checks all the boxes. Great size, features and price. We're a 2 adult, 3 child household and so far this is way more efficient for us than our previous side by side.
The fridge broke after having it for 6 months. I called in to repair over a month ago and they still have not fixed it because the parts are on "backorder". Customer service is outsourced and cannot help me. I have been without a fridge for over a month now and no one seems to care.