I bought this unit to cool a small work shop. I found it to be very easy to install and it looks nice inside and out. It so far has done a great job cooling although we are only in early spring and the temp here in Tulsa has only reached 90 once or twice. I had to install in on a sunny side window and it is recommended to keep it in the shade as much as possible. I may have to build an awning to shade it later if it becomes a problem. In all, very pleased with this unit. It is as advertised. Not silent but not really noisy either no noisier than a fan running which it is after all. It seems to be well designed and well built. The remote works like a champ and controls all functions. I am not able to use the Wifi function as it is installed just out of reach of the router. The only negative I have noticed is the thermostat appears not to be very accurate. The only reason I gave it four stars rather than five is the thermostat, I expected a digital thermostat to be more accurate. It really isn't a problem I simply set it about 10 degrees cooler.
TOO NOISY ITS BEEN RUINING FOR ALMOST 30MIN IN THE SMALL ROOM SIZE 150 SQF , THE ROOM TEMPERATURE JUST DRUPE 2 DEGREE FAHRENHEIT!!
works great just not as quiet as our other brand. able to cool living room and dining room no problem.
Putting aside the painfully horrid experience at the store, I have to say I'm less than impressed with this unit. I have a 10 year old AC with half the BTU capacity and it cools better. This unit also induces a CRAZY amount of vibrations into the window sill/framework and its impossible to fall asleep listening to. Adding to it, we have bought Kenmore air conditioners from sears several times and this one is plagued with the same issue they all have - The remote works once a week. Most of the time we have to pull the battery tray out and put it back in then it works fine. Happens in multiple family members homes. I would return the unit, but the store employees couldn't even figure out how to sell it to me, I'd be scared to see where my money would end up, but I didn't factor in the store experience with my rating as its not fair to the product itself.
I made the mistake of installing the unit before turning it on and testing it. once in the window and turned on none of the controls would work. I did not want to return unit after I installed unit an sealed all the gaps around unit so i called a repair man. A week after he left I had the issue occur once. I unplugged it over night and it seems to be working now. We will see if the issue keeps happening :-(
Ordering was easy, shipping was quick and trouble free. The air-conditioner looks pretty good, it was easy to install, runs well and its only a little bit noisy, we're pretty cool right now.
Very happy with it and recommend it