I bought this unit to cool a small work shop. I found it to be very easy to install and it looks nice inside and out. It so far has done a great job cooling although we are only in early spring and the temp here in Tulsa has only reached 90 once or twice. I had to install in on a sunny side window and it is recommended to keep it in the shade as much as possible. I may have to build an awning to shade it later if it becomes a problem. In all, very pleased with this unit. It is as advertised. Not silent but not really noisy either no noisier than a fan running which it is after all. It seems to be well designed and well built. The remote works like a champ and controls all functions. I am not able to use the Wifi function as it is installed just out of reach of the router. The only negative I have noticed is the thermostat appears not to be very accurate. The only reason I gave it four stars rather than five is the thermostat, I expected a digital thermostat to be more accurate. It really isn't a problem I simply set it about 10 degrees cooler.
We had to send our first one back and are also sending our second try at this model back. You have to set the temperature atleast 8 degrees below what you want the room at to get it to run properly. Not happy at all.
Cools great. But is less than a month old and has started to rattle when the cooler comes on.
I was hired by a co worker to replace a very old Kenmore window unit. I had choice of what to replace it with. I purchased this unit and installed with no problem. It was installed on a summer morning and ran fine at first. When the sun hit the side of the house where the unit was located it started making noise. Looking through the vents the plastic fan cage was so out of balance it was rubbing on the styrofoam inside. I was embarrassed and had to tell the owner it would eventually wear down the foam and be quiet which it did. I'm not impressed.
Despite product damage (assumed to have happened during packaging at manufacturing facility) I am pleased with the product. A cool purchase for hot folks!