This was the best top freezer found that had the space needed and had a few options that most did not, like the filtered water just inside the door and gallon size door bins (did you know that the manufacture recommends not keeping a gallon of milk in the door bins though - what's the point then?). Flaws - Lighting: The lights are on the side in the front, leaving the back of the ref. dark. Also have to have a tech come out to replace the lights if they go out, and it would be very expensive. Freezer Door: Has a built in locking mechanism that is designed to keep the freezer door closed when the ref. door is shut. Manual does not mention this. Problem is that you have to really make sure that you shut the freezer door, as it stops about 6" away because of the mechanism. Makes me wonder if the store knew about these, as lights were not on and the mechanism must have been taken off, the floor model did not have the problem of not shutting. Look: The handles have black screws that show on the side - no white caps to cover, really sticks out with everything else so white. Concerned of only having a 1 year warranty. Have been told by the installers and tech (who came out to tell me the freezer is a design feature and not an issue), that the extended warranty is a good idea - but wow, what an additional expense to this expensive ref. Still bet is it much better than having a repair cost though. I'm also betting that the new appliances don't last as long as the older, less technical ref.'s, and know that the repairs are way more expensive. All of these things can be lived with, just some design flaws in my opinion.
It's terrible, just plain terrible... 1) Right off the bat two years ago the freezer door wouldn't stay shut when you closed the refrigerator door. There's not enough magnetic pull in the freezer door seal to hold it shut when the fridge door is closed a little too quickly, not fast, and not slamming it shut - just a little too quickly. After a whole series of Sears technicians (probably about 8 different ones) stopped by to tell us we didn't know how to close the refrigerator door properly, I got fed up and added a magnetic latch (I'm an engineer) to the bottom of the freezer door, which has mostly solved the problem. 2) The front dents easily, as it is really thin sheet metal. 3) The refrigerator shelves are too wide in this model to be unsupported like they are in the middle. The front plastic part of the shelves are cracking from stress loads. 4) The door tray shelves have also developed cracks down the middle (not sure why). 5) Just today the plastic handle broke off the refrigerator door, the part you hold on to is a substantial piece of metal, however it bolts to the top of the door with a goofy little plastic bracket. I've had it two years, and it's doubtful this thing will last like my old Kenmore did (about 12 years). I think it's my last Kenmore, and probably my last appliance I will purchase from Sears as the service is just plain awful these days. Just my two cents, sorry folks.
The refrigerator is nice, but I hate the blue LED light bulbs. The refrigerator is dark inside and the lights are bad for my migraines. I purchased this online. If I had known about the lights, I never would have bought it.
Very happy with this refrigerator! Lots of space and storage on the doors. Would definitely recommend.
This is so spacious with 23.8 cubic feet for a 33" wide refrigerator! I love it! The internal filtered water dispenser is fast and does not drip. Ice maker is fast. I love it! I got fast delivery and installation too. The delivery team removed my old fridge and installed the new in half an hour, and arrived on time.
My mom lives over 600 miles from me. I order lots of things for her online. We both have been loyal shoppers of Sears appliances for many years. My mom loves the Kenmore brand especially. My mom lives this fridge so far. She wanted to go back to having the freezer on top to easily access ice. Her old ice machine stopped working. She said the delivery guy was the same one who delivered her stove I ordered for her last year. The guys were polite and worked hard getting everything set up for her. I really appreciate the she can get good delivery and installation even though she lives in a small town in the middle of nowhere. Unless something changes, my mother and I will continue using Sears for all of our appliances. I am also using Sears Marketplace more. It’s a great alternative to ******.