Our lasted maybe two years??
Only thing I do not like is the numbers seem hard to read compared to one I had.. Really have to get right angle or hard to read...
I purchased a microwave online and it stated I could pick it up on feb 8. After I completed the purchase you sent me an email that stated it wouldn’t be available until the 13th. It is like a bait and switch, promise one thing but didn’t live up to your promise, no wonder you are about to go out of business.
This is my second Kenmore Over the Range Microwave (the first one lasted about 5 years and the handle came loose on the bottom, probably from cooking steam - otherwise, no problems). Installation was a breeze. There is a diagram that can be placed on the wall to help mount the wall track which makes installation a breeze. Everything you need for installation is included. Very clear instructions. However, since this microwave replaced a similar model, the new unit popped right onto the existing track and we screwed the front into the upper cabinets. If this is a new installation, just click the microwave bottom into the provided plate and then secure the front of the microwave to the upper cabinets. It's a two person job - so get some help.
The microwave is great. Simple to use. You can either vent the microwave to the outside or recirculate the fumes (mine recirculates). Microwave has bright interior light and two lights under the microwave that light the lower range cooking service perfectly. The filters under are easily removed and can be washed. The microwave interior is large and fits two dinner plates (you can stop the turntable operation if the plates don't turn properly). The microwave also comes with a metal shelf to use when cooking larger meals but must be removed when not in use. The microwave is quiet when in use and has an audible alarm when timing foods that doesn't stop unless you press stop. Some people might think it's annoying, but it's impossible to forget you left something in this microwave! The manuals that come with the microwave are clearly written and simple to follow. The touch pad on the front of the microwave is a little bit dark and can be difficult to read without proper lighting. But the microwave works great, looks upscale and is used every day by everyone in the family. It completes my kitchen.
Like the unit until it failed after 1yr and 4 months. of course no extended warranty. This and other interactions make me never want to do business with Sears again - but wife wants matching appliances. Guess I'll get an extended warranty this time. Won't last.