Replaced awesome previous microwave of 14 years with a larger and improved model. Already using more often with even better results.
Based on reviews - I purchased this microwave. I've never written a review before; however, very unhappy with this product. I've always had Kenmore appliances, and have not been disappointed. As stated in another review the beep is annoying. Which wasn't a bit deal. Do not like the sensor cooking items. Burnt popcorn, didn't completely cook bacon. Does okay on beverages. Overall, just wished I'd gone with a less expensive Kenmore Microwave. Would have been happier!
It has SO MANY terrible "features". Worst: the "alert" at the end of a cycle. It makes a beep loud enough to wake the dead... and goes off again every 20 seconds or so FOREVER until you get up to tell it to shut up. Also bad: the "defrost" feature is worse than useless: if you honestly tell it what you are defrosting it will cook the edges and leave the core frozen... trying to fudge it is futile. Running the fan at less-than-turbo does not make it much quieter: it sounds like they stick a pencil eraser into the fan path to slow it. Press a number button and then take 5 seconds to think about the next e.g. how many seconds... and it starts by itself.
It does have plenty of power and serves OK to heat things up, and the exhaust fan works to keep the kitchen cool while using my gas oven. Still, IMO the designers and engineers responsible for this disaster ought to be fired!
Use every day and it is great
Microwave is ok for the price. Customer service is horrible!! The microwave came missing installation parts. I had to speak with four Customer service people (who could barely speak English) before they sent out missing parts...they were broken..uggg
Cooks really hot & buzzer at completion is really annoying! I just hope it lasts longer than 4 years.
So far I find this oven to be very easy to use. It cooks well and I am enjoying using it and learning more about it. It has many features that are new to me and I am finding them helpful.