Do not waste your money on this big piece of plastic ****! Less than 4 months old and everything on it is breaking and falling apart. Call in for service and spent over an hour on the phone being bounced around back and forth. I give up! This vacuum is garbage! DO NOT WASTE YOUR MONEY!!!!!!!!!!!
Easy to maneuver and to move around because of its small size. It ***** dirt and dust just as well as any big canister that weighs tons. If you like light vaccum cleaners that don't take up too much space for storage, this one is not to miss. Not so loud either. Good value!
I would give zero stars if possible. Used this total of 5 times on 6'x8' low nap rug, power mate rug attachment shorted out. Warrantee was not honored. Would not fix or replace attachment, told me I had to cut off the cord to send replacement product, so I did. Then they told me they wouldn't send replacement because "unavailable" but would send me a "gift card". if it is not available, why is it still for sale online? Would not credit my Sears card either. I got the product on sale and a discount for opening credit card so paid $260, and bought several packages of bags and replacement belts which I could not get reimbursed for. now it is $379 for same model! I would have taken the defective unit to a store out of state for replacement unit, had I known. NowI can't because they had me destroy it! No guarantee a new one will work more than 5 times either. The Sears store closed in my state and I would have to go to another state to use it or buy something online. NEVER want to buy a Kenmore again NOR do I want to buy from SEARS. Poor customer service is probably why the chain is closing all it's stores.
A friend recommended this vacuum and loves hers. The first vacuum I received stopped working two months after I bought it. After A LOT of run around Sears finally replaced the vacuum. The second vacuum never worked.
it works great just like the the first one [kenmore] i bought 18 years ago that still has great suction but the brushes hoses etc are worn out