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Kenmore

Kenmore 89593 15" Ice Maker with Drain Pump - Stainless Steel

Item# 04689593000P | Model# 89593 | Added on May 14, 2014 |
Sold by Sears.com
$949.94
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Description Specifications
Perfect for Entertaining This Kenmore ice maker with Acceler-Ice™ produces over 50 lbs. of fresh ice every 24 hours, ensuring you won't run out of ice while entertaining. A large capacity bin holds 50 lbs. of ice at time. The included handy ice scoop makes refreshing drinks or transferring to coolers easier. A factory-installed drain pump automatically clears excess water from the ice maker to ensure ice production is not interrupted. Designed for built-in or freestanding installation, this ice maker is designed to fit in a variety of entertainment spaces.

  • Produces 50 lbs. of ice every 24 hours
  • Designed for built-in or freestanding installation
  • Acceler-Ice creates ice cubes faster
  • 4 adjustable leveling legs add stability to the ice maker when active
  • High-efficiency compressor minimizes temperature swings to maximize operational efficiency
  • Reversible swing door lets you customize the freezer door to your entertainment space
  • Clean indicator light helps keep your know when it's time for a cleaning
  • Includes large capacity bin and ice scoop
  • Factory-installed drain pump clears excess water from the ice maker
This product comes with:
Owner's Manual (1)Product Warranty
WARNING: California Residents - Proposition 65
Ratings & Reviews

Overall Rating:

Average
(13 Ratings)
  • 5 Stars
    (6)
  • 4 Stars
    (0)
  • 3 Stars
    (1)
  • 2 Stars
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  • 1 Star
    (6)
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Most Helpful Reviews:

Praise
By shoptilyoudrop54
October 2nd, 2014
shoptilyoudrop54

Replaced a damaged unit. Very nice!

8 found this review helpful
Criticism
By TickednMS
April 6th, 2015
Stays broken

5 trips by Sears to try to fix, 3 years old, has stayed broken more than it works. Bought $330 extended warranty, they refuse to replace. It's junk.

13 found this review helpful
Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.
Mike_Monterey_CA

2nd in 3 Years Failed

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Like some of the other negative reviews, I've had horrible luck with this very expensive ice maker (it costs about the same as a good refrigerator/freezer unit).

The first I bought in 2014 (with Protection Plan, fortunately), and it started to fail (small, watery ice cubes - bin never filled) about 9 months later. After 2-3 months of Sears tech repair visits (over 8 visits because each visit results in parts orders and another visit to install the replacement parts), phone calls and the like, the unit was declared a "lemon" under my protection plan.

I was required to go back to Sears to purchase a new one, and I ordered the same model. (Easy enough, except that it burns 3-4 hours of your time).

The new model arrived and I installed it personally this time, rather than pay a plumber to install again. It worked great ... for about 4-5 months. Then, the same issue: small, watery ice cubes and bin would never fill up. I compensated by keeping the unit permanently on the turbo mode, but about 4-5 months later, that didn't even help.

Today, I just finished my 5th service call on my "new" unit. A total of 4 parts have been replaced, including the mother board, 2 thermostats/sensors and the water sprayer, and it still doesn't work.

So now, I have to call Sears back (service call center is clearly based in Philippines - call center people are very pleasant, but they are clearly disconnected from the tech side) and press for another "lemon" designation so I can get a replacement.

In summary: (1) both my identical machines worked great for 4-6 months, and then both stopped working (small, watery cubes, never filled up bin); (2) I've spent over 30 hours scheduling and staying at home (i.e., missing work) for 15+ repair visits; (3) technicians have always been pleasant, but unable to repair the unit; (4) at nearly $2,000, this is a very expensive "nice to have" appliance, especially if it doesn't work.

Buyer beware.

May 11th via sears.com
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Sears_Purchaser
have it

Love the ice maker!

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Works great!

May 8th
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LasVegasice

Get the Extended Protection Agreement

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The warranty is $300 per year. This is the worst appliance on the planet. I have had this over 10 years and average 5 service calls a year at an average repair cost of $900 or more each time. The pump fails and so does the main circuit board. I believe Sears has replaced every part in my machine 3 or 4 times over.

April 20th via sears.com
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Sears_Purchaser
have it

I recommend this product.

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Great product with a good price.

April 16th
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fraymm

Failed after 2 years

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Stopped making ice and started making a loud noise after 23 months. It costs a lot and is simply a another poor product from Kenmore and Sears

February 24th via sears.com
1 of 1 found this review helpful.
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Questions & Answers (1) See All
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VICKI RANKIN
Kenmore 89593 15" Ice Maker with Drain Pump - Stainless Steel
Sold by Sears.com
May 10th, 2016
Answered in 12 hours
LUANGWA JAMES
By LUANGWA JAMES
May 10th, 2016