If you're getting a dryer, don't forget this and other necessary items such as flexible vent pipe and gas connector. Especially if you're having the dryer installed by SEars.
I never got my order! Customer service was the worse I've ever experienced!! They did not understand that I couldn't drive to get the stacking kit they ordered for me and sent to Mississippi whilst I live in Washington state. They even called the dispatch in Mississippi twice trying to get them to deliver it! Bet Sears business overall has grossly declined! Wouldn't shop there again ever, no matter what a good sale they might seem to have!! It's not a sale if you can't manage delivery and installation!!
The item exhaust elbow was returned to the store. My account was never credited. Would like a response please.
We bought their best (most expensive anyway) dryer including installation. The LP adapter was not included in the delivery even though my wife made a call specifically about it. 2 weeks after the dryer delivery, we are still waiting for the part which is presumably in back order and we are unable to use it. How can you sell a product if you don't have the parts to install it?
installed by installation crew
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