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Kenmore Elite 21814 Pet Friendly CrossOver Canister Vacuum - Silver/Gray

Item# 02021814000P | Model# 21814 | Added on January 12, 2014 |
Sold by Sears.com
$593.99
$659.99
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Description Specifications
Dirt Sensor Sees the Dirt You Can't See From carpeted stairs to smooth hardwood floors and the space behind the fridge, the Kenmore Elite 21814 Pet Friendly CrossOver™ Canister Vacuum can take on your weekly floor chores. Stubborn pet hair and piles of dust bunnies are no match for this powerful vacuum. With attachments like the Pet PowerMate and a 2-motor system that creates some serious suction, tackling vacuuming is a breeze. A variable speed control makes switching from plush carpets to hardwood floors hassle-free while the swiveling 8' hose makes it a cinch to suck up cobwebs from the ceiling.

Tackles Pet Hair and DanderThe Pet PowerMate attachment that comes with the Kenmore Elite 21814 Pet Friendly CrossOver™ Canister Vacuum lifts up stubborn pet hair, dander and more from carpeting, furniture and corners with ease.

Breathe Cleaner AirThe True HEPA certified air filter removes almost all allergens and dust from the air, perfect for asthma and allergy sufferers.

Top to Bottom CleaningStair Grip helps keep this canister vacuum upright as you work your way up the stairs while a 8' hose helps you reach cobwebs from ceiling corners. The swivel steering nozzle lets you spot clean with ease.

Multi-Surface CleaningThe crossover handle makes switching from linoleum to hardwood flooring to carpeting super simple. Pick up pet hair and suck up dust without having to bend down to adjust the brush height. The dirt sensor lets you detect dirt being picked up while the

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This product comes with:
Owner's Manual (1)
WARNING: California Residents - Proposition 65
Ratings & Reviews

Overall Rating:

Average
(123 Ratings)
  • 5 Stars
    (71)
  • 4 Stars
    (29)
  • 3 Stars
    (9)
  • 2 Stars
    (3)
  • 1 Star
    (12)
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Most Helpful Reviews:

Praise
By KCGoddard
January 18th, 2020
Best Vacuum Ever! Recommend this in a heartbeat!!

Love our Kenmore Elite upright. So many things: 1) the cord is plenty long to vacuum at least half of our ranch home; 2) attachments that are more than adequate and are conveniently stored and easy to access; 3) easy to maneuver the canister; 4) easy to convert from the Powermate to the lift off floor brush to the attachments; 4) off/on and suction switches are conveniently located on the handle; 5) wand adjustment is easily adjustable from short to long for underneath beds & ceiling; 6) dust bag a cinch to change out & it's not messy to change! 7) LED lights everywhere. Everything (Powermate, lift-off floor brush, attachment wand) is well lit while vacuuming; 8) we live in the South so there is no carpeting in our home, only throw rugs. The Powermate is great for our throw rugs (and hardwood/porcelain tile). However I favor the lift off floor brush on our hardwood and porcelain tile floors. My husband found this vacuum for me and I must admit I was apprehensive of going back to a canister. Wasn't wild about pulling a vacuum around behind me. I was SO WRONG! Glad he found this for me. So easy to use and does a fantastic job of picking up after us and dogs & cats! I highly recommend this vacuum!

30 found this review helpful
Criticism
By Jembry
March 17th, 2020
Delivered today and it had been used. It had hairs on the power head brush

I ordered this vacuum and received it today. I thought it looked like the box had already been opened. I opened it and saw the vacuum bags that I ordered were in there so I figured they had just put them in the box before shipping. I then unpacked it to find it had been used. I called sears.com and the store that it shipped from in Michigan. No one was really helpful. They just said to send it back. So now I am inconvenienced with having to take it to a ups center and ship it back and the vacuum is now $50.00 more online. I am never going to order anything from sears again and have shredded my credit card. No wonder that they have closed so many stores.

6 found this review helpful
Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.
Nick Schultz
| Earned 8 community points in Kenmore Elite

Nice vacuum

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Very nice vacuum. However customer service let me down. Our crossover head wore the brushes down on our tile very quickly. I ordered a new one under warranty about 4 months back and no replacement or follow-up. This company has good rewards but very poor service.

March 17th
0 of 0 found this review helpful.
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February 11th via bv
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searscom

Nice, but...

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On the plus side, this machine has great power and suction. Pretty color. Stair feature is nice. Powered floor and furniture units pleasing. Cord sufficiently long.
Negative, do not like the large connection points. Cannot reach under low lying furniture. Most attachments in back of machine, crevice tool stored near handle. I have yet to be able to get it out of its snug holder to use.
I miss the older Kenmore models that I have used for decades, using interchangeable parts as the need arose. Cathedral ceilings were a snap to dust with more sections of wand attached. Being a professional house cleaner, this new machine will mean more work and longer hours.

January 28th via bv
1 of 1 found this review helpful.
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searscom

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January 22nd via bv
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January 9th via bv
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Questions & Answers (1) See All
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David Cook
Kenmore Elite 21814 Pet Friendly CrossOver Canister Vacuum - Silver/Gray
Sold by Sears.com
October 9th, 2020
Answered in 15 hours
Saber Kirollos
By Saber Kirollos
October 9th, 2020