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Kenmore Elite 21814 Pet Friendly CrossOver Canister Vacuum - Silver/Gray

Item# 02021814000P | Model# 21814 | Added on January 12, 2014 |
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Description Specifications
Dirt Sensor Sees the Dirt You Can't See From carpeted stairs to smooth hardwood floors and the space behind the fridge, the Kenmore Elite 21814 Pet Friendly CrossOver™ Canister Vacuum can take on your weekly floor chores. Stubborn pet hair and piles of dust bunnies are no match for this powerful vacuum. With attachments like the Pet PowerMate and a 2-motor system that creates some serious suction, tackling vacuuming is a breeze. A variable speed control makes switching from plush carpets to hardwood floors hassle-free while the swiveling 8' hose makes it a cinch to suck up cobwebs from the ceiling.

Tackles Pet Hair and DanderThe Pet PowerMate attachment that comes with the Kenmore Elite 21814 Pet Friendly CrossOver™ Canister Vacuum lifts up stubborn pet hair, dander and more from carpeting, furniture and corners with ease.

Breathe Cleaner AirThe True HEPA certified air filter removes almost all allergens and dust from the air, perfect for asthma and allergy sufferers.

Top to Bottom CleaningStair Grip helps keep this canister vacuum upright as you work your way up the stairs while a 8' hose helps you reach cobwebs from ceiling corners. The swivel steering nozzle lets you spot clean with ease.

Multi-Surface CleaningThe crossover handle makes switching from linoleum to hardwood flooring to carpeting super simple. Pick up pet hair and suck up dust without having to bend down to adjust the brush height. The dirt sensor lets you detect dirt being picked up while the

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This product comes with:
Owner's Manual (1)
WARNING: California Residents - Proposition 65
Ratings & Reviews

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(123 Ratings)
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Most Helpful Reviews:

By KCGoddard
January 18th, 2020
Best Vacuum Ever! Recommend this in a heartbeat!!

Love our Kenmore Elite upright. So many things: 1) the cord is plenty long to vacuum at least half of our ranch home; 2) attachments that are more than adequate and are conveniently stored and easy to access; 3) easy to maneuver the canister; 4) easy to convert from the Powermate to the lift off floor brush to the attachments; 4) off/on and suction switches are conveniently located on the handle; 5) wand adjustment is easily adjustable from short to long for underneath beds & ceiling; 6) dust bag a cinch to change out & it's not messy to change! 7) LED lights everywhere. Everything (Powermate, lift-off floor brush, attachment wand) is well lit while vacuuming; 8) we live in the South so there is no carpeting in our home, only throw rugs. The Powermate is great for our throw rugs (and hardwood/porcelain tile). However I favor the lift off floor brush on our hardwood and porcelain tile floors. My husband found this vacuum for me and I must admit I was apprehensive of going back to a canister. Wasn't wild about pulling a vacuum around behind me. I was SO WRONG! Glad he found this for me. So easy to use and does a fantastic job of picking up after us and dogs & cats! I highly recommend this vacuum!

32 found this review helpful
By littlebears4
September 3rd, 2019

Have always bought Kenmore canister vacs and bought this one as it is pet friendly, but 1 year 9 months old and the motor died! This is one of three vacuums I own so it didn't even get used that much! NOT HAPPY! A vacuum like this should last longer than a year and a half!

13 found this review helpful
Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.

Great Performance for a While


We purchased this vacuum because we have family members with Kenmore canister vacuums purchased in the 1990s that still work perfectly. We had great performance with our vacuum for a while, but after a six months the telescoping wand stopped sending power to the power head. Kenmore replaced the wand under warranty. Eight months later, however, the power head stopped receiving consistent power again. The vacuum is no longer under warranty. We are very disappointed in the longevity of this vacuum cleaner considering Kenmore's long history of providing great, reliable products. If you are looking for a reliable vacuum, look elsewhere. This vacuum had great suction and performance for a little over a year, but there are much cheaper vacuums on the market if you are looking for a flimsy vacuum that will not last a long time.

July 24th via
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Nick Schultz
| Earned 8 community points in Kenmore Elite

Nice vacuum


Very nice vacuum. However customer service let me down. Our crossover head wore the brushes down on our tile very quickly. I ordered a new one under warranty about 4 months back and no replacement or follow-up. This company has good rewards but very poor service.

March 17th
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Nice, but...


On the plus side, this machine has great power and suction. Pretty color. Stair feature is nice. Powered floor and furniture units pleasing. Cord sufficiently long.
Negative, do not like the large connection points. Cannot reach under low lying furniture. Most attachments in back of machine, crevice tool stored near handle. I have yet to be able to get it out of its snug holder to use.
I miss the older Kenmore models that I have used for decades, using interchangeable parts as the need arose. Cathedral ceilings were a snap to dust with more sections of wand attached. Being a professional house cleaner, this new machine will mean more work and longer hours.

January 28th via bv
1 of 1 found this review helpful.
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Happy purchase


Exactly what I needed with a double-coated dog in my household. Attachments are included and hidden in the canister. Lighter than an upright so maneuvering around furniture is easier.

December 22nd via bv
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have it

Kenmore Canister Vacuum


We had an old Kenmore, just like this and it worked fantastic, so we purchased a new one. The new one works just as well as the old one, and we can't be happier.

November 14th via
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Questions & Answers (1) See All
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David Cook
Kenmore Elite 21814 Pet Friendly CrossOver Canister Vacuum - Silver/Gray
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October 9th, 2020
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Saber Kirollos
By Saber Kirollos
October 9th, 2020