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Kenmore Elite 21814 Pet Friendly CrossOver Canister Vacuum - Silver/Gray

Item# 02021814000P | Model# 21814 | Added on January 12, 2014 |
Sold by Sears.com
$499.99
$659.99
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You can earn on this product: $5.00 in points
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Description Specifications
Dirt Sensor Sees the Dirt You Can't See From carpeted stairs to smooth hardwood floors and the space behind the fridge, the Kenmore Elite 21814 Pet Friendly CrossOver™ Canister Vacuum can take on your weekly floor chores. Stubborn pet hair and piles of dust bunnies are no match for this powerful vacuum. With attachments like the Pet PowerMate and a 2-motor system that creates some serious suction, tackling vacuuming is a breeze. A variable speed control makes switching from plush carpets to hardwood floors hassle-free while the swiveling 8' hose makes it a cinch to suck up cobwebs from the ceiling.

Tackles Pet Hair and DanderThe Pet PowerMate attachment that comes with the Kenmore Elite 21814 Pet Friendly CrossOver™ Canister Vacuum lifts up stubborn pet hair, dander and more from carpeting, furniture and corners with ease.

Breathe Cleaner AirThe True HEPA certified air filter removes almost all allergens and dust from the air, perfect for asthma and allergy sufferers.

Top to Bottom CleaningStair Grip helps keep this canister vacuum upright as you work your way up the stairs while a 8' hose helps you reach cobwebs from ceiling corners. The swivel steering nozzle lets you spot clean with ease.

Multi-Surface CleaningThe crossover handle makes switching from linoleum to hardwood flooring to carpeting super simple. Pick up pet hair and suck up dust without having to bend down to adjust the brush height. The dirt sensor lets you detect dirt being picked up while the

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This product comes with:
Owner's Manual (1)
WARNING: California Residents - Proposition 65
Ratings & Reviews

Overall Rating:

Average
(123 Ratings)
  • 5 Stars
    (56)
  • 4 Stars
    (24)
  • 3 Stars
    (10)
  • 2 Stars
    (8)
  • 1 Star
    (25)
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Most Helpful Reviews:

Praise
By FMGV89
September 25th, 2019
Great product with an awesome deal!!!!

27 found this review helpful
Criticism
By rusty3leg
November 25th, 2019
Not like my old Kenmore vacuum

I would have thought a vacuum that cost over 300 dollars would work better and not stop working after less than 2 years old. I had a Kenmore canister vacuum that lasted over 30 years without issues. Only reason I retired it was because it didn't have a better filter The Pop-n-go floor tool is useless as I can attach it faster by just putting it on by hand. Now after less than being 2 years old it's getting no power to the powermate carpet tool. Come to find out the ribbon cable in the wand is broke and now got to replace the cable or buy the whole wand at 130 bucks. I have always liked Kenmore products but now this is leaving a bad taste for Kenmore.

13 found this review helpful
Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.
swr

junk

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motor died after 15 months

August 31st via sears.com | The reviewer indicated they received a sample of this product
0 of 0 found this review helpful.
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searscom

They don't make them like they used to!! :(

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The suction is good. But the hose doesn't swivel where it attaches to the canister which is a hassle. I like to detach the power head when vacuuming carpet and get around the edges of the wall but the plastic piece around the bottom of the hose makes that difficult to do. Also can't get under the beds good because the carpet attachment doesn't swivel. My old one did. They just don't make them as user friendly as they used to. :(

May 18th via bv
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Nick Schultz
| Earned 8 community points in Kenmore Elite

Nice vacuum

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Very nice vacuum. However customer service let me down. Our crossover head wore the brushes down on our tile very quickly. I ordered a new one under warranty about 4 months back and no replacement or follow-up. This company has good rewards but very poor service.

March 17th
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gourdpainter1969
have it

Stopped after a year and 4 months

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The vacuum just stopped, can't find anything wrong with it and I was transferred 6 times before someone told me I would receive no technical support unless I made an appointment.

March 12th via sears.com
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K-dad

Broke after 2 years

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The Kenmore vacuum isn't made as well as earlier models. This vacuum barely lasted me two years and it wasn't heavily used. Think I'll move on to another brand.

December 29th via mobile
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Questions & Answers (1) See All
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David Cook
Kenmore Elite 21814 Pet Friendly CrossOver Canister Vacuum - Silver/Gray
Sold by Sears.com
October 9th, 2020
Answered in 15 hours
Saber Kirollos
By Saber Kirollos
October 9th, 2020