This is a really nice coffeemaker. Simple and easy to use. Buttons light up when pushed to clearly indicate what is being programmed. The water storage tank is removable and is very convenient not only for pouring water in but cleaning as well. The only issue some may have with this model is when the clock is illuminated. If the coffeemaker is being used you will see the clock the whole time the unit is on. When the coffeemaker is off the clock goes out (maintains time however) and a simple push of any of the buttons (except Start/Stop) will illuminate the clock for two minutes and then go back off again. I suspect this is an energy saver feature. I highly recommend this coffeemaker and suggest everyone give it a shot!
I like the look and the fact that the water container comes out but the lid where you put the coffee doesn't stay up I have to put something to hold it up to put the coffee in, very hard to put the basket in there also, too much money to have to compromise for these things, will be returning it.
To start, this was my favorite coffee maker. It brewed a great cup of coffee consistently. I have a major issue with the removable water tank leaking and when I called to see how I can get a replacement part I was told that my 5 year warranty was actually one a one year warranty. I then asked about just buying a replacement water tank and was told that the part is no longer available. I am extremely frustrated with this now.
Am not used to paying this much for a coffee maker, but got tired of having to replace them over and over again. Have had this for several months now, and could not be happier. It keeps the coffee at a perfect temperature (have not had to deal with coffee that tasted old or scalded or with a tongue burning from too-hot coffee). It makes a pot quickly and is easy to clean.
A couple of caveats. I had noticed a number of people complained (including my wife) about water going all over the counter. From other reviews, I learned you MUST remove the water reservoir to fill it, but if you do, you never have trouble. It's far easier for me to fill it with it removed anyway. I also noticed that, as I prepare for the next pot of coffee, I always have to lap up a ton of collected condensation from the previous pot in the brewing area. Small price to pay, as it then allows me to semi-clean it with every use.
We found the paper (#4 cone) filters far easier to use than the reusable gold one supplied with the coffee-maker. And you do need to change the activated charcoal filter at the base of the water reservoir - I change mine about every three months. With Sears in trouble now (and their parts SO expensive even if they aren't), you can get replacement filters through several common on-line sources. From those, you can get them pretty reasonably. The paper filters can be purchased at any grocery or market store.
The site DESPERATELY needs to be updated. I have called three times trying to get them to put the proper owner's manual PDF there - as several have pointed out, the one that shows up is (STILL) a toaster. And there is no proper listing of available parts if you need them. Sears parts & repair does have replacement carafes if you need them, but since they are quite uncommon, they are also quite expensive.
But even through all of that, the best coffee pot I have ever owned. And on the counter, it looks REALLY nice.
Makes great cup of coffee but the lid over the basket where the fresh ground are to go does not stay up which makes it awkward to dispense the grounds. Also SEARS was not able to find an operator's (user's) manual. The on line link turns out to be a toaster. But it is easy to operate.