I was going to buy a kitchenaid classic plus but then saw this kenmore elite ovation. I read the reviews and despite a few negative reviews about the heavy glass bowl, the short cord, and the plastic lid I went for it. It’s not cheap and not cheaper than the entry level kitchenaid mixer but the design is a lot better in my opinion. First it’s a few inches shorter, and can fit on the counter under your cabinet, even when it’s tilted back! That’s not possible with even the smallest mini kitchenaid artisan 3.5 quart. This bowl is 5 quarts and has a lump in the middle so that stuff wouldn’t get stuck unmixed in the middle of the bowl. The chute to dump ingredients in is wonderful, no messy kitchen after you are done, just take the spout out! The hooks are metal and pretty non stick.
My husband bought me this mixer for Christmas. It was missing a piece I called the number in the handbook and did not get any response. I couldn't understand if the voicemail was saying it was Kenmore. I then called Sears and got the run around and ended up getting the case escalated. They then told me I could only return it not exchange it. The Sears woman told me they would give me a $5.00 credit for my missing part even though it was a $38.00 part. Save yourself the hassle and buy a Kitchenaid.
I’ve been bounced between Sears and Kenmore to no avail. I can’t get a correct part number for a replacement flat beater. Hopefully the one it came with will last for years? Disappointed in support
This is a heavy mixer, not easy to move from place to place so ensure you have an empty counter to leave it on. It does a pretty good job, but the beaters don't cover all the bowl when not on top speed, so you will have to pause and scrape to get cream cheese or cookie batter to blend well.
Really easy to use convenient pour opening at the top love the light ?? while mixing.
lighter weight so easier to move around. I love the low profile making it easier to store on my counter. the shield keeps things clean. a great machine. only problem: I would like to buy an extra bowl and betters and they don't seem to sell them!! WISH THEY WOULD.