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Kenmore Elite 41983 5.2 cu ft. Smart Front-Load Washer w/ Accela Wash -Sears

Item# 02641983000P | Model# 41983 | Added on December 15, 2016 |
Sold by Sears.com
$1,099.99
$1,899.99
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Description Specifications
Steam Cycle Enhances Stain Removal Through the big loads and the small loads, take care of your laundry with the Kenmore Elite smart front-load washer. Designed with features like an extra-large capacity and Accela Wash technology, this washer lets you give your family's laundry some loving care, even on your busy schedule.

Make Laundry Day Smarter

  • Control your washing machine with Alexa from almost any location
  • Through the app or with voice commands, you can customize your wash cycle, start a load, check washing status and monitor a maintenance schedule

The Right Amount of TLC

  • An extra large 5.2 cu. ft. capacity fits up to 28 extra-large bath towels or an entire king-size bedding set in a single load
  • Accela Wash™ technology combines ActiveSpray and ActiveRinse to get full size loads clean in about 29 minutes
  • Steam Treat lets you say goodbye to pre-treating common tough stains with the deep cleaning power of steam

Personalized Cycles

  • Sanitize Wash cycle gets in deep to eliminate 99.9% of certain bacteria without the use of chemicals, like bleach
  • Kids Wear cycle puts in additional wash actions and higher wash temperatures to tackle everyday soils and stains in your kids' dirty clothes
  • Rugged cycle combines rolling and stepping wash motions with the power of steam to clean sturdy fabrics like work wear, throw rugs and heavy blankets
This product is:
Energy Guide Rated
This product comes with:
Owner's Manual (1)Product Warranty
Ratings & Reviews

Overall Rating:

Average
(102 Ratings)
  • 5 Stars
    (63)
  • 4 Stars
    (12)
  • 3 Stars
    (5)
  • 2 Stars
    (2)
  • 1 Star
    (20)
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Most Helpful Reviews:

Praise
By TC_Corps
September 4th, 2018
Excellent

This washer, and it's accompanying cavernous dryer, are highly efficient, quick, and quiet. The steam does make noise at times during in the cycle, but this is only for short periods of time. Clothes are much cleaner and brighter than any previous top loader and older, smaller front load machines. Have owned for five months.

51 found this review helpful
Criticism
By Washanddry1
December 28th, 2017
Horrible service and washer not as good

We bought Kenmore Elite washer, pedestal washer, dryer, and pedestal storage in metallic silver, alongside two hose kits on Black Friday. On December 11th they were delivered, but the pedestal washer was in white, this was not the color we ordered and so they took it back. We then called Sears about the issue and that's where the nightmare began. They would send us back and forth between people, none of which helped us. They refused to deliver our silver pedestal washer nor would they return our money, after some time we noticed that they started adding to our total by doubling the tax. Not only did they not give us our money back for the pedestal washer, they also doubled the tax. They also took hoses that we bought as a kit for the washers which cost about $20 dollars. Apparently the salesperson made a mistake by ordering it in white, and now Sears wants us to pay the current price even though we bought is during a Black Friday sale. Why should we pay for the current price if we bought it on sale seeing as it was the sales person's mistake, shouldn't the sales person fix his mistake? Today is the 27th of December and Sears still hasn't helped us, nor has the salesperson. When purchasing the item, the salesperson told us that Sears has a 30 day return policy and only after we made the purchase he told us that there is a 15% restocking fee which they wanted to charge us even though we never actually got the item we ordered. The customer service has been absolutely horrible and I plan to never shop at Sears again. Adding to all this we had Sears shop points for $100 off of our purchase, but when we tried to redeem them, it refused to work and now the points expired. I contacted Sears about the points, but they again refused to assist. After having the washer for less than a month, it started making banging noises, but I am worried that Sears will be of no help. A note I would like to add is that when we contacted Sears we were told to talk to the store manager, but whenever we try to contact the store manager, nobody picks up. We left messages, but there aren't any responses. We can't go directly to the store as it is nearly 140 miles away. To summarize, we don't have our pedestal washer even though we paid for it, they are trying to charge us a 15% restocking fee even though is was the salesperson's mistake, they doubled our tax on the total, they took our hoses that we paid for, and the now machine is making banging noises and we have nowhere to go to. This is just as good as a scam and it's no wonder why Sears is going bankrupt.

51 found this review helpful
Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.
searscom

Great , smart Washer

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It works really well and the size is fantastic. Highly recommend!

8 days ago via bv
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27 days ago via bv
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June 4th via bv
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Great Purchase!

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Love, love, love this Washer! Big, and quiet compared to the Samsung we had.

April 13th via bv
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March 2nd via bv
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