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Kenmore Elite 5.2 cu. ft. Top-Load Washer w/ Steam & Accela-Wash - White

Item# 02631622000P | Model# 31622 | Added on December 14, 2013 |
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$749.88
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Description Specifications
Kenmore — trusted in the homes of more than 100 million Americans.This Kenmore Elite 31622 5.2 cu. ft. top-load washer features Accela-Wash™ and steam technology, which creates a wonderful selection of cycles to provide the ultimate in customized care and cleaning. This innovative white Kenmore Elite 3162 washer also answers on call! Push a button, and the Kenmore Connect™ System sends data from the appliance directly to the Kenmore tech team via the phone. This may be all the team need to handle questions on the spot, without a no service call.

  • Steam Treat™ uses the power of steam to virtually eliminate the need to pre-treat stains
  • Accela-wash and steam technology for powerful, versatile cleaning performance
  • Built-in heater automatically warms wash water to the right temperature to assist in cleaning performance
  • Cleans bulky items like pillows and comforters with ease
  • Can clean 28 extra-large towels in a single load
  • Innovative wash plate lifts and circulates clothes through a concentrated mixture of detergent and water
  • The ENERGY STAR®-qualified, CEE Tier III rated washer uses 60% water and 50% energy compared to a standard top-load washer manufactured before 2004, using the Normal cycle
  • SmartMotion™ technology uses up to six unique wash motions to custom clean and care for clothes
  • Soft-close lid gently and quietly closes without slamming
  • 14 cycles and 5 temperatures let you customize the settings for each load
  • Kenmore Connect™ sends information over
... read more
This product is:
Energy Guide Rated
This product comes with:
Owner's Manual (1)
Ratings & Reviews

Overall Rating:

Average
(27 Ratings)
  • 5 Stars
    (14)
  • 4 Stars
    (1)
  • 3 Stars
    (0)
  • 2 Stars
    (2)
  • 1 Star
    (10)
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Most Helpful Reviews:

Praise
By 4Poochz
January 3rd, 2014
love the washer

Just got the washer 5 days ago and I am very pleased with the results. I had the same version but just 7 years older with no steam. Mine was a 4.6 and there is a significant difference in size. I wash a lot of quilts and dog bedding and it is nice to fine something large enough that the items can tumble and get clean. My husband just got home from Afghanistan and I used the steam portion to clean his clothes and remove all the stains and orders from 4 months of deployment. I am pleasantly surprised how clean they came out. Just have to get used to and adjust my day is how much longer each load takes to wash verses the old high efficiency. The steam cycle took over 3 hours but it works.

51 found this review helpful
Criticism
By Vanport
January 30th, 2015
DO NOT BUY!

We spent 1800.00 on the washer and dryer a few months ago. We immediately started receiving the IE message over and over leaving us with soaking wet laundry as there is no separate spin cycle only rinse and spin. Sears replaced the intake valve a week ago. IE message again. Soaking laundry, too wet to put in the dryer. We live in snow country so could not hang out to dry in the dead of winter. What a wet mess for days! 5 days later Sears is back, now it needs a computer board. Per the tech and customer service it will be 8 days. Per the tech he said Sears is having nothing but problems with these new machines computers. DO NOT BUY THIS MACHINE!!! I am sending mine back no matter who I have to call at Sears! ! I wish I would have kept my 6 yr old GE manual/dial machine. What an idiot I was thinking this new machine would be an upgrade! Thanks Sears!

27 found this review helpful
Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.
bgr84kids
have it

Horrible washer

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Absolutely the worst washer I've ever owned or used. At least 75% of the loads get an unbalanced load error message - and that is not an exaggeration. The size of the load - small, medium, or large - makes no difference. Takes a long time to complete a wash cycle because of the unbalanced load error message. It even gets an unbalanced error code when I run the cycle to clean the washer - and nothing is in the tub except water. Wish I had returned it after I bought it. Technician came out and couldn't find anything wrong - confirmed it was in balance. Then had the gall to charge me a service visit. I said I wasn't going to pay for a service visit when nothing was done and he forced me to. Would never recommend this washer to anyone. Would rate it a zero star if I could.

February 4th via kenmore.com
1 of 1 found this review helpful.
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iluvink
have it

Over-suds...always

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No matter how little soap we use, suds show up on the floor under the washer. AVOID THIS WASHER!

March 15th via sears.com
0 of 0 found this review helpful.
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glamont49

Great While It Lasted

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This was a nice unit while it worked but beware, it's not going to hold up much past 5 or 6 years! The 3 year maintenance agreement probably isn't worthwhile since you'll likely not need it during the first three years although we dutifully paid for it. In our case five years into it's life the water pump failed, the motor blew and the tub seal gave out. We thought we were buying a quality machine.

May 7th via sears.com
2 of 2 found this review helpful.
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gstr
have it

Everything I always wanted in a washing machine

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The washer has a significant number of great features. It is extremely quiet and its capacity is outstanding. I am completely satisfied with this product, and am extremely happy to have purchased it.

April 20th via sears.com
1 of 1 found this review helpful.
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pdonovan14
have it

Nice Product

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I shopped for a while and read many reviews and ended up purchasing this model. The day this washer was delivered, I put it to use on numerous loads(10 & counting). I ran normal loads of jeans and T-shirts, a heavy load of towels and a couple loads of comforters. It operated perfectly.
The only thing I can conclude from some of the negative comments is that people are not familiar with high efficiency units as opposed to an older washer.
There will always be manufacturing defects on any product but I am completely satisfied with this purchase.

April 13th via sears.com
10 of 10 found this review helpful.
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