The headline says it all. Oh yeah, I should add that I can load and unload the washer standing up now. No need to squat.
I purchased the 51042 pedestal as indicated in my Kenmore Washer Elite Use and Care Guide (796.4158*). The pedestal is too big and the feet of my washer do not fit into the brackets of the pedestal.
I purposefully asked if this was the correct pedestal for my washer (previously purchased) and was assured it was. I just had someone available to help lift it onto the pedestal and it doesn't fit! I can't trust Sears/Kenmore to give me the correct information. Now I have to send it back!
Hard to know where to begin here because the delivery crew was as incompetent as I've ever seen. I also don't make a habit of reviewing products because I never have an issue with the things that I order. First of all, I searched for washers and dryers online for two weeks before I settled on the kenmore elites from sears. Sears had the best price and these washers and dryers looked sharp. When I ordered online the delivery was set for a couple of days later but as soon as I bought the items with a credit card, the delivery was moved to three weeks in advance because one of the items was unavailable at that time. I wish I knew that before I purchased the items. When the Delivery crew finally arrived, they thought that they were just dropping off the items and leaving. I told the man at the door that I ordered the whole package, washer, dryer, pedestals, installation and haul away of the old items. He seemed confused and walked back to the truck. There were three guys in this delivery team. They first came inside to take out the old items. They had a single wench with them and no other tools. I had to loan them my tape measure. They disconnected the washer but couldn't disconnect the dryer as the hose for the natural gas was seized on the back of the dryer. (Don't they often encounter this issue?). So the old dryer was left there and he told me to call a plumber to have them remove the hose. Now they started to bring in the new items. They had a dolly but believe it or not, there was no top strap on the dolly so as the washer and dryer was being rolled up my driveway, one guy had to hold the box from the back as to keep it from falling off the dolly. they unboxed the washer outside and packing material was thrown all over my yard. As the rolled it inside there was no respect for my baseboard heaters or anything else in the pathway of the dolly as they rolled it down the hallway. Then they had to carry the washer and dryer down stairs to the basement and they seemed confused as to how to accomplish this like they've never did this before. they told me that they didn't want to scratch the machines because it was a narrow fit into the basement door and they wanted to just leave the machines in my kitchen. I told them I'll take responsibility for the scratches and just please get them down the stairs. Finally the washer, dryer, and pedestals are down in the basement. Again no respect for my old furnace which happens to be next to where the washer and dryer are to be placed. The machines and the men are bumping into the furnace etc. Once the washed pedestal is laid flat, the men place the washer on top. Now they have no clue how to set this up. The guy tells me he never did this before. How do you send a crew to do an installation which I paid for that is this incompetent? So the washer and the pedestal washer are not setup. As for the dryer, that pedestal is left in the box and the new machine isn't setup. I would continue but I ran out of space.
Very good for your back, works well, but nothing special. I miss the ones that had a spot for the dryer sheets. If you don't have to, don't pay for delivery of this item or for a time window- you can pick it up for free and they don't install it. They also don't come during the time window you choose even if you pay for it- this happened with our dryer and our pedestal. Customer service is no help. Delivery guy won't answer his phone. Had to spend hours just to get the "time window" fee refunded. Also, you don't need all the attachments to many of the items they automatically add to your cart when you get an appliance. Beware. Sears, you are better than this. This is why you are struggling.
Love the pedestal! It?s great for people with back problems.