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Kenmore Elite 51973 27” 1.0 cu. ft. Pedestal Washer - Metallic Silver

Item# 02651973000P | Model# 51973 | Added on March 30, 2016 |
Sold by Sears.com
Kenmore Elite 51973 27” 1.0 cu. ft. Pedestal Washer - Metallic Silver
$514.79
$859.99
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You can earn on this product: $5.15 in points
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Description Specifications
Divide and Conquer Everyday Laundry Wash smarter, not harder, with the help of the metallic silver 1.0 cu. ft. mini washer from Kenmore Elite. While you’re taking care of your big towels and bedding up above, the mini-washer below gives your delicates, hand-washables and activewear the special care they deserve. Taking care of 2 loads at the same time means you’ll be able to get more done in less time.

  • The metallic silver Kenmore Elite 1.0 cu. ft. pedestal washer gives you the flexibility to wash two loads at the same time when you use it alongside your primary washer
  • Smart Motion™ technology uses three unique wash motions to meet the cleaning needs of your laundry
  • 6 custom cycles make sure your clothes get the cleaning and care they need
  • Use the Kenmore Connect™ app to troubleshoot quickly and efficiently
  • A front touch-control panel with LED display shows cycle options, settings and is easy to use
  • The durable stainless steel wash tub avoids nicks that can snag gentle fabrics
  • Compatible with select 27”-wide Kenmore front-load washers
This product is:
Energy Guide Rated
This product comes with:
Owner's Manual (1)
Ratings & Reviews

Overall Rating:

Average
(7 Ratings)
  • 5 Stars
    (4)
  • 4 Stars
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  • 2 Stars
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  • 1 Star
    (3)
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Most Helpful Reviews:

Praise
By Breadwinner
August 10th, 2016
Fantastic Addition

This helps with laundry so much. Front loads are traditionally slow, but with the additional washer for underwear, small loads, kids clothes for tomorrow at school - laundry is much better and far more efficient.

4 found this review helpful
Criticism
By AHonestReview
April 19th, 2017
Sooo wanted to like this!

Had to return for several issues: 1) Drawer-lock fussy, perhaps for child-safety precautions. Unable to open at any time during or after cycle, even after the four-minute delay in which the unit drained water. Made sure that child-safety lock had not been engaged. Had to start whole new cycle over again. Occurred several times. Totally unpredictable on whether it will open and therefore not a time-saver!! 2) Drum remains extremely wet after cycle. Unless you plan to completely wipe down to dry or keep drawer pulled out to air, mildew smell seems likely to occur. In fact, manual suggests keeping drawer pulled out and opened for this reason. For this reason alone, it won't work for me 3) lack of information on product -- manual that you have to download (you won't get one with installation) isn't thorough. And oddly there is very little consumer information online for backup.

9 found this review helpful
Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.
Shlomo Cohn
| Earned 7 community points in Sears Doorbusters 2016

Make sure you can use it before buying it!

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Wanted to have it as an extra washer, but it wouldn't work with the white drip pan under the washer. If I pulled out the washer it would only come out 2 inches and wouldn't be able to use it, so had to return it. This was one of the only reasons I bought the Kenmore washer. If I knew I couldn't use it I would have chosen a different washer & dryer combo.

June 8th
0 of 0 found this review helpful.
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Max

I would by this product again.

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I love this product the only thing is there is a lot of vibration when the washing machine is running!

May 9th via kenmore.com
1 of 1 found this review helpful.
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bob the bear

Love this item for smaller loads

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this product is wonderful for small loads

May 9th via kenmore.com
0 of 0 found this review helpful.
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Washanddry1

Horrible Service

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We bought Kenmore Elite washer, pedestal washer, dryer, and pedestal storage in metallic silver, alongside two hose kits on Black Friday. On December 11th they were delivered, but the pedestal washer was in white, this was not the color we ordered and so they took it back. We then called Sears about the issue and that's where the nightmare began. They would send us back and forth between people, none of which helped us. They refused to deliver our silver pedestal washer nor would they return our money, after some time we noticed that they started adding to our total by doubling the tax. Not only did they not give us our money back for the pedestal washer, they also doubled the tax. They also took hoses that we bought as a kit for the washers which cost about $20 dollars.
Apparently the salesperson made a mistake by ordering it in white, and now Sears wants us to pay the current price even though we bought is during a Black Friday sale. Why should we pay for the current price if we bought it on sale seeing as it was the sales person's mistake, shouldn't the sales person fix his mistake? Today is the 27th of December and Sears still hasn't helped us, nor has the salesperson. When purchasing the item, the salesperson told us that Sears has a 30 day return policy and only after we made the purchase he told us that there is a 15% restocking fee which they wanted to charge us even though we never actually got the item we ordered. The customer service has been absolutely horrible and I plan to never shop at Sears again. Adding to all this we had Sears shop points for $100 off of our purchase, but when we tried to redeem them, it refused to work and now the points expired. I contacted Sears about the points, but they again refused to assist. After having the washer for less than a month, it started making banging noises, but I am worried that Sears will be of no help.
A note I would like to add is that when we contacted Sears we were told to talk to the store manager, but whenever we try to contact the store manager, nobody picks up. We left messages, but there aren't any responses. We can't go directly to the store as it is nearly 140 miles away.
To summarize, we don't have our pedestal washer even though we paid for it, they are trying to charge us a 15% restocking fee even though is was the salesperson's mistake, they doubled our tax on the total, they took our hoses that we paid for, and the now machine is making banging noises and we have nowhere to go to. This is just as good as a scam and it's no wonder why Sears is going bankrupt.

December 28th via sears.com
5 of 5 found this review helpful.
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AHonestReview

Sooo wanted to like this!

|

Had to return for several issues: 1) Drawer-lock fussy, perhaps for child-safety precautions. Unable to open at any time during or after cycle, even after the four-minute delay in which the unit drained water. Made sure that child-safety lock had not been engaged. Had to start whole new cycle over again. Occurred several times. Totally unpredictable on whether it will open and therefore not a time-saver!! 2) Drum remains extremely wet after cycle. Unless you plan to completely wipe down to dry or keep drawer pulled out to air, mildew smell seems likely to occur. In fact, manual suggests keeping drawer pulled out and opened for this reason. For this reason alone, it won't work for me 3) lack of information on product -- manual that you have to download (you won't get one with installation) isn't thorough. And oddly there is very little consumer information online for backup.

April 19th via sears.com
9 of 10 found this review helpful.
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Questions & Answers (1) See All
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Jimmy Graves
Kenmore Elite 51973 27” 1.0 cu. ft. Pedestal Washer - Metallic Silver
Sold by Sears.com
August 4th, 2017
Ernest.T.Bass aka Scott
By Ernest.T.Bass aka Scott
August 6th, 2017