Lots of Room for Large Loads
The Power of Steam
Care for Your Clothes
Convenient by Design
Love that you can see the clothes being washed with out an agitator in the machine!
It does not dry my clothes completely ever. I have to dry a second time, and my sheets come out wrinkle all the time.
I purchased this Kenmore Elite washer (31553) and dryer (61553) set. I am satisfied thus far with the washer but have had issues with the dryer. We needed the dryer door to swing from right to left which is the reverse of the standard product configuration. The first dryer (yes, I said first dryer) came with door reversed as requested; however, after opening and closing in hamper mode the dryer door wouldn't open in the swing mode. I finally got it to work after multiple attempts of opening and closing the dryer in hamper mode. In addition, there was a small bulge protruding through the front wall of the door. It looked like it was possibly caused by a screw from the inside of the door. There was no paint on the bulge, so I am assuming it occurred during the swap over of the door post-production and pre-delivery. I contacted Sears and they tried to bargain with me to get me to keep the dryer as-is. They offered me $100, then $150, and finally $200 to keep it. Since I was worried that I might experience additional problems from the door I had a replacement dryer sent (they said they could not replace just the door). The second dryer arrived today. The door was again reversed as requested. However, this one has problems also. The door has been scratched/rubbed such that the paint has been damaged along the bottom edge. This must have happened during the switchover. But that that’s not the worst of it. When the dryer door is opened in the swing mode a button that moves in and out catches on the front of the dryer. This button then presses on the dryer front pushing the metal in until the button retracts resulting in a loud pop. I am now trying to decide whether to have them send a new dryer with the door reversed, send a new dryer without the door reversed, or have them come take both the washer and dryer and refund my money. I’ll try to update this when everything gets resolved.
This dryer has a large capacity for bedspreads, comforters, dog beds. I like the dual opening door, although at first I didn't because I had to put the washer on the opposite side and couldn't use the side opening. Then I realized that the door can be switched to open on the other side. Now I'm really happy.