Although our previous refrigerator was only three years old, we got tired of the poor design. We were constantly hitting our heads on the freezer door when accessing the lower bins so we donated it and bought a Kenmore Bottom-Freezer. It's amazingly quiet and we love the inside. The see through shelves and bins make it easy to see everything at a glance. It keeps the vegetables and fruit fresh without the dripping water of our last refrigerator. We especially love the full width drawer below the vegetable and fruit bins. We read the great reliability reviews on Consumer Reports and are looking forward to using this refrigerator for many years. We highly recommend it.
This refrigerator has a major flaw! The frost builds up in the freezer on the walls, on the food and in the ice tray. 2 services and an exchange and still happening. Now they will not replace. They use to offer customer service not any more. Very disappointed.
This works much better than my previous one. It has more room despite taking up the same amount of space on the outside. It is very quiet and keeps food at perfect temperature. It is well organized.
Love the refrigerator. Just could not be delivered due to delivery truck breaking down. So picked up refrigerator from the store ourself and was still charged $70 delivery fee. Now trying to get my $70 back. Frustrating.
Delivered yesterday. Major scratch on handle. Having a terrible time getting someone on the phone to help: transferred, then unintelligible support person, transferred,and "sorry, office closed" without information on when the office will be open.
The refrigerator seems fine.
We have had our new refrigerator for about 2 weeks and are very satisfied so far.