I gave it a 4 because the material has cheap feel to it My comments are just my personal views. As with many other Appliances these days you can only hope it last. My main suggestion will be read the instructions carefully few times before you start. 1. Reason I selected this model is of the features, 400CFM rating, Convection, counter top space saver. 2. It took me almost 8 hrs to hang this since I had to change my cabinet to accommodate. 3. I wish the manufacture provided the template on a firm paper or on a cardboard. Paper template can throw off holes alignment. I had to drill around few times. 4. On the wall paper template it says to trim the top don?t know why make sure you do that ? 6. Use team lift and have a person helping you to hang it or get a back sore like I did. 5. Always measure your wall/microwave back area to make sure you are cutting the vent at the correct location and the bracket is mounted at the right location matching up the slots on the bottom of the machine. I prayed this microwave to last until ***** returns.
I purchased a Kenmore Elite Over the Range Microwave/Convection in April 2012. I am very disappointed with the performance of this product designed by Sears and manufactured by LG. After only three years the product has to be replaced because it cannot be repaired. The magnetron went out. The technician ordered and replaced the part only to find other issues. The door is broken and cannot be replaced. I purchased all Kenmore Elite products in my kitchen and I have had problems with all four products within a three year period.
This was to replace an identical model that failed 13 months after purchase.
I have spent many hours across many sites and this product is close to what we needed to replace. The previous Kenmore was over 15 years old. My only additional want was Almond (bisque) color and Ultra wave but for the price this fare exceeded our needs. We have had it for one month and there are no flaws. It is easy to clean. Sensors have been accurate and food is very pleasing when heated by this Kenmore Elite. Thank You Sears and pray you grow moving forward as your wonderful history - Quality and caring.
haven't tried to figure out convection cooking yet but as a microwave it's great. everything I need and more.
Poor plastic material. Handle came off with only 8 months of use.
Have not gotten it yet. Installer kept it, even though I paid for it and had free delivery.