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Kenmore Elite 81963 9.0 cu. ft. Electric Dryer with Accela Steam - Sears

Item# 02681963000P | Model# 81963 | Added on April 18, 2017 |
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Kenmore Elite 81963 9.0 cu. ft. Electric Dryer with Accela Steam - Sears
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Description Specifications
Steam Reduces Wrinkles & Refreshes Clothes Laundry day has never been easier than with the Kenmore Elite 81962 9.0 cu. ft. metallic silver front control dryer with Accela Steam. With a huge 9.0 cu. ft. of dryer capacity, Accela Steam Technology and Sensor Dry, this dryer gets your clothes ready to wear in no time. The Steam Refresh cycle helps loosen wrinkles and freshen up fabrics so you can step out looking your best. Wrinkle Guard technology helps ensure that you won’t have to iron out any set-in wrinkles if you accidentally forget about the laundry, so you can keep to your busy schedule without having to hang around the laundry room.

Bring on the Extra Large Loads

With a extra large capacity, this dryer can take on huge loads of towels, bedding and work clothes. Conquer large loads with ease and get back to enjoying your weekend.

Cares for Your Clothes

Accela Steam Technology helps reduce wrinkles, odors and static cling using a direct water connection so you'll never have to fill a separate water compartment again. Sensor Dry with dual sensor technology stops the cycle when your load is dry so you won't over-dry delicates or your favorite sweater. Static Shield makes sure you won't get shocked pulling your laundry out of the dryer. The NSF certified Sanitize Cycle means you'll never have to worry about whether your baby's outfits or your work clothes are clean by removing up to 99.9% of germs.

Cut Down on Wrinkles

Wrinkle Guard gives every load a quick toss for up

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This product comes with:
Owner's Manual (1)
Ratings & Reviews

Overall Rating:

(28 Ratings)
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Most Helpful Reviews:

By November_Rain
August 20th, 2017
Very good dryer - advertised photo by Sears is misleading

This one is definitely in the “Lexus” tier of electric clothes dryers offered by Sears – maybe not the top tier – but at least #2 or #3. Had Sears do the install, but the delivery boys didn’t know they needed to do preliminary diagnostic check – BEFORE – testing the dryer. The purpose of that diagnostic check is to ensure the vent flow isn’t constricted, and the check only takes a few minutes – super easy. The advertised photo of this dryer DOES NOT comes with the pedestal. It annoyed a little me that Sears (both online and in their store) advertises this dryer on a pedestal. Also, this dryer DOES NOT come with the dryer rack, so you can place garments or shoes inside of the dryer without those items spinning around the drum during it’s drying cycle. If you want the drying rack, you’ll have to order it from Sears Parts for an additional $15. Other little things like the power cable, the Y-connector cold-water hose outlet, and the exhaust tube – each you can find at a local lumber store or home improvement center for about $10 each. It came off to me as if Sears was nickel-and-diming me for little things, just after spending a lot for their premium dryer. The drum size is huge for a home version dryer – little over 9 cubic feet of space – easily was able to load a California King plush comforter in with no problems at all. There’s ton’s of drying features you can use, depending upon the fabric or items you are attempting to dry. There are also steam, anti-static, and sanitize features, but it’s my understanding that you are restricted to certain drying cycles, and some of the features are not recommended for delicate garments. The steam feature does help prevent over-drying, but you really need to get a feel of how to use these features – they are far too many to get into this review). Overall – a VERY high-end dryer with LED lights, musical tones, a ton of drying options, and a huge drying drum. It’s not that more quite than cheaper dryers, but it’s very big and nice if you have large comforters needing drying. I was slightly irritated with the way Sears advertises the dryer, and with what I perceived as some nickel-and-diming over needed dryer attachments that are sold separately (which earned a star reduction) for a $1K dryer.

37 found this review helpful
By Kryztofr
December 30th, 2018

My parents have always sworn by their Kenmore products. When it came time to purchase a new washer/dryer I choose the top of the Kenmore Elite line. The Steam functions don?t work. They only spray a heavy stream of water on the clothes, leaving a puddle of water in the tub at the end of the cycle, and the clothing wet. Not damp, dripping wet. I really wanted this to be a one off situation and have the same faith my parents do in Kenmore. After researching online, this has been a consistent issue with 9 cu ft dryer for 3 years running.

11 found this review helpful
Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
Those benefits were not conditioned on the positive or negative content of the review.


August 7th via bv
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July 28th via bv
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Family size dryer - the workhorse I needed


This dryer works fast and does everything I wanted it to do. It also has a very large capacity. I only stepped back from a 5-star review because I cannot seem to keep the WiFi connection active and I have to redo that frequently....not sure why but it happens on the washer too...and not at the same times so I don't think it's a WiFi issue with my set up here at the house. If both consistently lost connection simultaneously I would blame the router...the steam feature is FANTASTIC for quick touch ups when you don't want to iron....This is our 3rd Kenmore dryer in 26 years. First went 11, second 16...let's see how long this one lasts.

July 28th via bv
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July 28th via bv
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have it

Error Dryer


The dryer keeps giving an error code of D80. We have only had this dryer for about a year and, for the last few months we have been getting this code. All vents and hoses have bee cleaned, cleared and inspected.

July 21st via mobile
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