I just got this as an extended warranty replacement for the previous model I got in 2013. The previous unit ran very warm (the basement was very warm). This runs like the one I had prior to my 2013 purchase which lasted 10 yrs. It has a better and easier drain hose connection. I do wish that the display would show the actual humidity and not just the setting. I would recommend purchasing the extended warranty on any dehumidifier regardless of brand. Based on reviews of newer models they all seem to have a high failure rate
Bought this item in 2014, and worked great for the summer. The following year, started it up in the spring, 2015 and would only work intermittently until it would shut itself down with an error code. Took back to Sears, who were understanding and replaced with BRAND NEW one. Since, brand new, you would think the 1 year Warranty would still apply but NO, started it up this spring, worked four about 1 week, and ERROR Code. Waited until late spring to try again as error code usually indicates to cool of a temperature. Nice and warm now and didn't last a day. It was hottest day of the year. We took it back to Sears and they said they understand it doesn't work correctly but notwithstanding the fact the item was brand new at the end of May, 2015, they indicated it was out of Warranty, and therefore would not repair or replace or anything. I guess one season (2-3 months) is the limit for a dehumidifier to work. I originally paid $379.00 for this piece of junk. I will never buy a KENMORE anything again.
Dehumidifier arrived days earlier than promised as we have found with most Sears products. Works great no more damp basement.
Placed this in the basement for a peace of mind so that it stays dry especially during these stormy weathers. Set onto "Auto" because it automatically detects humidity levels. Working hard and consistently. Basement no longer has any musty odor and all the "stuff" down there has no moisture. Only placed one of these to cover a square footage area beyond the manual's recommendation but very, very pleased that it works so hard and so well to basically keep the entire basement dry. The wheels and easy portability make it a huge PLUS if you need to move it from one area to another. And, the design is sleek.
Through the years we have had many different brands of dehumidifiers. This Kenmore has been the best of all. We have 2 of this particular model. Very quiet and runs intermittently only when necessary to maintain the set humidity. Love it!