I purchased this cooker to replace a pricier programmable one that had died. I loved it from the first day. The little crock is perfect for dips or taking to work to keep my food warm. For those that said it never got hot, did you make sure that you hadn't set the pot to warm? It defaults to that and you have to change it.
I have used this 3 times now, each time it didn't cook the food properly (would need to cook twice the amount of time as it should). Wasted money and time on 3 meals and then had to buy carryout so we had something to eat that night. This is going back!